聖賈爾斯之家飯店

Whilst the room was beautiful and clean, the service let the place down. Waited fir 15 minutes to book in, found out about a hotel carpark fee when we arrived. Breakfast was slow and gad to call someone over to get a coffee refill. Builing and room were lovely

Wat goed hotel. Wel gehorig maar dat komt dat oud gebouw is. Er netjes en goed ontbijt. Direct in het centrum. Personeel ook allemaal erg vriendelijk.

Appalling! We stayed in the grand suite for one night. On entering the suite there was a smell of bad drains. One of the bathrooms was locked and we were not allowed the key. The shower room had a blocked sink and the toilet seat was poor quality plastic and had to be held up by hand when using.The upholstery in the sitting room was badly stained and ripped. The furniture was of poor quality. There was damp in several areas. The bedding was flimsy. The wood flooring was unstable in places. The windows were single glazed and allowed traffic noise during the night. There were no robes or slippers. Toiletries were underwhelming. We complained immediately and asked to see the manager or for her to contact us. We were told that was not possible and that we must contact her by email. This we did but she did not have the courtesy to reply. Breakfast service was poor and the food average. The hotel had an air of neglect. We have since learned that the “St Giles House Hotel” is up for sale.

Beautiful building but a lot of money for what we ended up with. The room was dirty and not well maintained. The bathroom needs a serious update. A shame because the building is beautiful but there’s clearly no money being spent on the upkeep. Won’t be coming here again.

The hotel is is a lovely old building. The room was spacious, breakfast was excellent, the staff were all very friendly and the location was fabulous

Everything was very good.Very friendly service.