Holiday Inn 艾爾斯伯裡(Holiday Inn Aylesbury)

飯店裝潢進展順利，大部分建築看起來非常漂亮，設施也很完善。我不得不向酒店指出，正如全球許多酒店的情況一樣，設施和政策的變化使所有文字資訊（例如線上指南、菜單、通知等）都過時了。我讀了小字並要求提供其承諾的一切，但沒有出現。我要了缺少的沙發床、保險箱、浴袍、巧克力等。當我在那裡時，正在僱用新員工，因此所有這些問題都正在解決。我要感謝值班經理Raj KC，他不遺餘力地幫助我解決我作為一名視力和聽力衰退的老人的問題，以及我在英國這個年齡段典型的醫療挑戰，還寄出了我購買的30 公斤重的物品到西北。我非常感謝他的建議和幫助，並祝他在未來的職業生涯中一切順利。

The best Holiday Inn I’ve stayed so far. Raj on the reception was professional, helpful with the great sense of humour. Breakfast staff just great, just the lady at the reception in the morning didn’t bother to ask how was my stay and I had an impression that she was keen to see me go… Room tidy and comfortable (bed, pillows, etc), delicious breakfast, everything cooked to the perfection, even fresh orange juice and poached eggs available :) It would be perfect but the squeaky bathroom door hinges and squirty shower hose could be easily fixed ;)

Nice place to stay. Good service. Just one negative: we went for breakfast at 9am on Saturday, and there was very little food left, which was rather disappointing. Overall, we'd be happy to stay again

Staff we so welcoming and helpful. Restaurant staff went above and beyond. Food was good, cleanliness to a high standard & fabulous use of the pool. Thanks to reception staff for booking a taxi.

Got put in a disabled room and the hotel was not prepared to change us. Was very disappointed that are friends had paid less booked later and got a hotel suite.

Raj on reception is a delight very professional and welcoming cannot praise him enough. But went to the restaurant to be told at the entrance that there were not taking further tables and we would have to sit in the bar as the chef was wound up that it was too busy. The restaurant was quiet and the bar was very busy to which my wife asked if it was the same kitchen and chef. Yes was the reply? And apparently the chef gets stressed if he sees a full restaurant? Guess he watches too much Ramsey on his day off!

我們唯一不喜歡的是，殘疾人停車場位於健身房旁邊，而不是接待處。也沒有發現我們必須在接待處創建一個客房服務選項卡，直到我們到達房間後，要走很長一段路才能回來。迷人的

Pool was cold. Bedroom was cosy and slept so well. Breakfeast was tasty but lacked muffin cakes.

Bed was confortable, and the bedroom was spacious , but the toilet didn’t flush very well , bar was expensive