艾爾斯伯裡普瑞米爾飯店

Will never use this place again noise from the rooms above doors banging this place is used by contractors so I had a lorry parked outside my window it was started up at 6.15 in the morning the room was cold the heater didn't work so they gave me a oil radiator the only sockets in the room are across the table so the cord only just reached and blocked the walk way round the bed not good when you use a walking stick next the bathroom mould around the bath mould on the door back to the main room chair was fixed with a couple of screws there was stains on the carpet reception staff don't care I was told nothing they could do it's an old building try calling head office no help no apologies I checked out a day early still no apologies £230 what a rip off please see photos don't stay here save your money

This Inn is very tired and outdated. Although the room was fairly clean I was very disappointed in the overall feel of the room. The room ‘depressed’ me. I’ve stayed in numerous Premier Inn’s over the UK and this was the worst and would not stay here again.

Staff at reception are always hospitable and on one occasion, Upendra went over and beyond to provide me with an Ultimate Wi-Fi 24-HR access voucher after listening to my complaints about shockingly poor service on two previous stays, that prevented me from working remotely due to the advertised speeds not being met. Upendra also highlighted that upgrade works have since been implemented to rectify this in the building.

Extremely comfortable bed, hotel very basic but served its purpose. No on site restaurant however friendly pub next door selling pub grub. I want to say a particular thank you to Bernie on the front desk who was very helpful with booking me a taxi and friendly.

A good budget hotel which is inexpensive and convenient. However, there are no breakfast facilities and we were asked to go to a cafe about 10 mins drive as an alternative. Not easy if you don’t have a car. The room was non-smoking but smelt as though someone had smoked in it.

The room was cold and felt damp. The heating kept clicking off after a few minutes, even though it hadn’t reached the desired temperature. And the room was very cold too. 16 degrees at one point when I looked on the thermostat. The bathroom was in a poor state of repair and smelt very mouldy and damp and there were visible patches of mould on the ceiling and on the door and doorframe. The room was also very noisy, and we could hear footsteps from the floor above and people walking past outside.