安濟爾伊甸園度假村

"Frosty welcome upon our arrival at Eden Resort Anzère. The receptionist came running, out of breath, and carried out a rushed check-in without a smile, like a robot. No human warmth, no words of welcome. In the room: A faulty switch in the bathroom – you have to press it several times for the light to come on; a dirty glass with dried toothpaste; the shower head cord was broken and could cause a finger injury; the bathtub was somewhat clogged. She was juggling both roles of receptionist and waitress, so she was very stressed. When we calmly pointed out the issues, she sharply replied that she was very busy during restaurant service. Even at checkout, there was no willingness to listen — just a cold "ok, ok, ok." Very disappointing, and having travelled extensively, we have never experienced such unprofessional hospitality."

林地村

迷人的珀斯特飯店

"We have enjoyed our stay in Anzère. The reception, the rooms, the restaurant, breakfast. Right price. Navigate nearby to ski. Parking place. We will return with pleasure during a next trip."