比弗河山濱河山莊威斯汀飯店

I've stayed at a few properties in the Vail/Breckenridge/Avon area and this is my favorite so far. I have not stayed at the Ritz or Grand Hyatt in Vail and those may change my mind but I digress. It's worth noting that there are only a little over 30 villas available at the vacation club property so booking here during ski season is very difficult. I stayed in a 1 BR villa on the 3rd floor with a view of the gondola. The bathroom was really nice with a separate soaking tub and walkin shower. The sofa has a short back and made it awkward to lean back on. That was my only critique of the villa. It's true that the vacation club building has no amenities. I chose to walk through the garage to get to the hotel building rather than walking outside. The 3 large outdoor hot tubs made the effort worth it. The hot tubs here are better than the other ski properties I have stayed at. It's also true that the property is not on the Beaver Creek mountain. I was here the week before the gondola was running. While there are numerous free shuttle and bus options, I chose to drive and park at the mountain for convenience. The drive is not far at all. I also attended a sale meeting. I did not feel pressured. I was looking for an option that would ideally guarantee me a ski week here or improve my chances, but since they are not selling weeks anymore, there are no options to guarantee a reservation. I passed on making a purchase. Beaver Creek turned out to be really fun even though the mountain was partially open during early December. I would love to come back again and would even stay at the nearby Sheraton Mountain Villas (while clearly a downgrade, the property is fine) if the Westin Riverfront is not available.

Excellent accommodations, everything was very clean and comfortable. The staff was very friendly, many activities in the lobby and beautiful views. We loved the look out bar, the gym and the hot tubs. The hotel is very pet friendly. Do yourself a favor and go to this resort when you get a chance. Completely worth it. We will def be back.

Arrived, no valet. Dragged the bags in myself. Got convoluted instructions how to self-park that made my eyes gloss over as she just kept talking. It wasn’t that complicated. No mention of Bonvoy benefits at all. Getting into my room, there was a dirty napkin from a prior guest left hanging in the shower. I asked for housekeeping. They showed up and took the napkin away, didn’t even make a show of actually cleaning the bathroom. Bed was definitely not the “heavenly bed”- mattress was old and worn and I woke up multiple times every night with hip pain despite letting guest services know after the first night. They just put 2 comforters down under the fitted sheet- no other solutions offered in this near-empty hotel (like changing room, changing mattress). Hair dryer doesn’t work, intermittently blows hot and cold. At that point, I didn’t bother calling again to ask to fix that too. Was put in the villas where the smell of cooking and fried meat from neighboring units fills your unit and can’t help but seep into your clothes. Coffee shop is closed, market is closed, restaurant is closed except for an a la carte breakfast- none of this is outlined on the web site so you wouldn’t know that when booking. No mention of my [lifetime] platinum benefits when checking in despite attaching my number to the reservation. So got none. On the last night, I called to ask where I could eat because even the pool restaurant was closed that day and was told repeatedly by an agent (with someone whispering to her in the background very obviously) to look up the website for the restaurants, and my only option is the lobby bar. The website given shows the lobby bar hours until 10pm and does not say anything about the kitchen closing before that. So I arrived at 9:15. And was told the kitchen had closed and to try in-room dining. In-room dining had also closed at 9 except salads and sandwiches. And adds 22% to each bill plus a 6$ delivery fee After everything, I finally got upset on my last night there, I was starving, having eaten only a couple of granola bars because I spent a good part of the day in a sales pitch for the residences that I genuinely considered but finally declined. I spoke to “service express” whose attitude was clearly that it’s not their problem (though they were the one who sent me to the website that said the place was open til 10 and served food). No acceptance of any responsibility. I asked for the manager- similarly no accountability or care. I was told I could try Domino’s pizza. I have a health problem and this trip was made to try to help as a “wellness” getaway…with all the attention to “wellness” they advertise. Domino’s pizza isn’t even a possibility for me, but they clearly didn’t care why I might have been concerned in the first place. Last night ruined with zero effort to try to help or even figure out how to make amends for their mistake-much less take responsibility for it. They just shifted blame to another department as if that make

Awesome! What great customer service. The villas are beautiful and the people are so nice. The room is fabulous. Didn’t try the hot tube are pool but many people were enjoying . Just minutes away from Vail village and Lionshead. This is worth the stay and trip, will be bringing the family back for vacation.

This was our first time visiting the Avon location (our home base is St. John) and we were blown away by both the villas and the resort grounds! The two bedrooms in the villa were highly spacious but also clean and updated. Loved the balconies in each room. Furthermore, we couldn’t get enough of the pool! Such a pleasant feeling to lounge by the pool and soak up the views of the mountain, and it was so refreshing to go for a swim. The food and drink by the pool was also great. We also loved going for walks along the river. Overall, this was a wonderful experience and we can’t wait to go back!

As i write this workers installing ice cube maker in my room. Wake up every morning to sound of construction and heavy deliveries. You get to move from one room to another due to construction. Lost two days out of seven days due to construction move. I was place on a newly renovated floor on second day. Clue should have been the hardboard lined elevator cabs. Rooms missing appliances, missing furniture and overall rushed build out. Hallways smell of fresh paint. Workers are nice but managers and management could care less. No offer of compensation for disruption of our stay. I am a Westin Vistana Owner, very disappointed with my stay. Signs say under construction until summer of 2024. I am not only one. Saw one other guest moving his things in a laundry basket to a room across the hall. When i asked he stated too many things just did not work in his renovated room. This was supposed to be a finished floor.