BASE假日 - 伊塔朗海灘高級公寓(Base Holidays - Ettalong Beach Premium Apartments)

Didn’t like the bed it was way too hard like sleeping on concrete

The property would have scored an excellent rating as it was clean, well situated and good value. However, the bed was the most uncomfortable I have ever been in. The mattress was obviously in need of urgent replacement, sagging and too soft to sleep on. On both mornings I woke with back pain after spending the night unable to get comfortable. My partner also had trouble. For this reason I am unlikely to return.

The bed was terrible. The ad said there was pillowtop bedding, but the mattress we had was 20 years old and was rock hard. We purchased a pillowtop mattress topper from Kmart, which the real estate reimbursed us for. An exhaust fan in the bathroom is needed. Beautiful view and pool. Loved our stay.

property was pretty good close to all amenities the only issue was that the apartment did not have a dishwasher and no oven at all We had issues with the toilet door as we could not open or unlock from outside. Above all it was a happy stay

didn't like the bathroom no fan, after the shower you its very foggy. Balcony was extremely close to next door easy for anyone to jump in Stove took 25 mints just to cook an egg it's a joke Wasn't advised that it's a no smoking when making the booking only when you pay it stated no smoking which was too late to cancel. Pool area not clean and ducks swimming in pool very un-hygric Staff at counter don't even great you when you come in

The property location is fantastic, the pool area very clean. Our studio appartment the King size bed the sheets did not fit the bed and the mattress was very uncomfortable I think they need to be up graded and the spa bath was not cleaned properly. The money that is being charged for these apartments I would not expect the above.

The beds were terrible bathroom filthy pool on our last day was disgusting dirty won’t be staying here again was disappointed the spa had been removed overall not happy .

The address of the Real Estate Agent was hard to find due to lack of street numbering. An address describing the office as being on the corner of Memorial Avenue and Ocean View Road would have made it easier to find. Directions to the car park under the apartment building were confusing.

Excellent housekeeping,cleanliness. The cups, glasses unreachable for me in top cupboard. Toaster, electric jug on top shelf too high to reach. Luckily I was with a person taller than 155cm. Shower over tub doesn’t make cleaning easy for housekeeping.