阿維尼翁市政廳附近住宿

One tiny elevator, many stairs, and outdated magnetic key cards that too often don’t work, spoiled my first positive impression. One morning I came down to the reception three times and eventually the receptionist went upstairs with me to help. But I almost missed my paid tour. The front desk and house keeping staff was always smiling, pleasant, and willing to help. The room was small yet charming, very tidy and clean, with a great view of the central square. Windows with good insulation so the noise from the street was minimal. The bed was comfortable and the bathroom small but with a tub! The breakfast hall was gorgeous and the breakfast decent, with mainly French pastry and desserts, besides cheese, ham, pastry (breads and sweets) and some fruit and vegetables. Besides the renovated facilities and excellent location, there is no pool, sauna, spa, gym or any other amenities that would qualify this as a 4* hotel. Also, I forgot my iPad in the room safe when I checked out. The hotel contacted me and offered to send it to my new destination. However, they did not actually send it by express mail even though they said that they did. My iPad arrived to Montpellier after I had already left. I waited for it three days ( it’s 1h away) but because they didn’t check the SEND ON SATURDAY option on the mailing form, the device spent the weekend in the post office. The fee that they asked me to I pay was 37€ because as they said it was sent express mail and with insurance - however when I asked the hotel in Montpellier to send it to Barcelona (another country and 3,5h away) I paid almost the same amount!? Plus the hotel used “peek’in” service so I immediately had insight into the delivery progress online. The worst thing for me was that they kept on sending emails insisting they were right and tried their best to help, instead of admitting they made a mistake. I appreciate their effort but it’s better to work smart rather than hard. Instead of having to thank someone for trying I need my iPad delivered to me on time. Perhaps there are too many women in the management that are taking things too personally? 🤷🏼♀️

在教皇宮附近一個特權和不可改進的地點,它有停車場,雖然我們在幾分鐘的路程旁停車,但它有定期的停車場,雖然19-9小時不付費。平靜和安靜的房間,景色美麗的廣場,接待服務非常好。

這個酒店的位置非常好，步行距離可以到達avignon 的主要景點，旁邊就是教堂，樓下附近吃的餐廳也非常多，整體住宿挺好的，床邊風景很好，唯一不開心的就是離店時中年madame的態度很差，大清早影響人心情

房間是真的非常小 兩個人住有點擠 大行李箱勉強放下 地理位置還是不錯的 阿維尼翁中心火車站出來沿主路進城筆直走700米就到 在古城中心位置 也相對比較安全 房子確實有年代了 電梯一看就是幾十年前就建造的 很小很古老（當然外觀是新裝修過的） 房間每天提供浴巾毛巾浴袍及洗髮沐浴二合一的產品 有獨立衛生間 乾濕分離 床、傢具之類還是有點老舊的 但總體還算乾淨 早餐品種不多 可頌很好吃 還是能吃飽的 服務也很好 前台有問必答 英文OK 周圍去老城各景點還是很方便的 都可走路即達 飯店超市等店鋪也很多 古城還是很好看的

阿維尼翁是座歷史名城，酒店的位置很好，離教皇宮很近步行可到，城市道路開車很崩潰，導航也崩潰了，停車位很難找 這一切都無法阻擋城市魅力

一切都很完美！只要在回亞維儂都會再次預訂!服務人員親切，特別是一入門幫忙提行李的服務員，跑出來迎接我們而且永遠面帶笑容，櫃檯也有人員能用中文溝通，非常值得推薦的飯店。

房間301朝着天井，採光不好。空間不算大。 空調基本不開，晚上要自己去調，才有冷風。或者開窗透氣。 衞生打掃不算乾淨，一個枕套上有很多短毛髮，馬桶上也有。 入住冰箱裏沒有飲用水，前台拿了兩瓶來，第二天在樓下拿水也直接給了一瓶，第三天另一個女前台當班，打電話要水，説要收費。隔壁家樂福幾毛錢自己去買了一升。 服務標準不統一。 周圍環境還算熱鬧安全，出火車站就能看到酒店。走到教堂10分鐘多一點吧。還算方便。本來遊玩的範圍也不大。

酒店的一切都挺好，裝修和衛生條件方面都還不錯，但是酒店的前台存在很大的問題。並非指所有前台工作人員，而是前台某一位在2022年晚上10點到晚上11點期間當值的瘦高的中年男士非常粗魯，2022年1月7日晚上10點左右回到酒店的時候發現大門已經關上，於是按鈴，但是前台沒有人，於是多按了幾次，結果過了一會兒當值的那位前台中年瘦高男士罵罵咧咧地來開門，對着作為顧客的我大喊大叫，之後竟然還不依不饒地跟我發生爭論，然後指責作為顧客的我按鈴幾乎吵醒了整棟酒店（第二天跟前台另一位工作人員反映這個情況之後，工作人員表示按鈴衹是在前台和工作人員隨身攜帶的電話機上有顯示，而奇怪的是，昨晚在按鈴的同時並沒有聽到那位工作人員有通過電話機讓我稍微等一下，所以我才會多按了幾次鈴）。後來我表達這位工作人員的態度讓我感到很不舒服，而且這種大喊大叫的行為像是在對待一個瘋子，這位工作人員回答“是的，就是在對待一個瘋子”。綜上，已經不是按鈴這件事情這麼簡單了，這位工作人員的職業素養，還有待人接物明顯地不符合酒店工作人員應該具備的，並且麪對不同的客人明顯感覺出了種族歧視，已經投訴，正在等着酒店方面給出回應。想着預定這家酒店的顧客請一定三思而後行，如果遇到那位瘦高中年男士可能會讓人感到極度地不舒服。

早餐給7分-，有加牀，房間牀很舒服，房間小，停車場要從火車站廣場繞入，不是恨好找。

清舒適的酒店和早餐 歡迎和溫的工作人員 , 特別是烏克蘭年輕的工作人員 謝謝你笑 感謝全體團隊 我會回去的