米蘭德飯店(La Mirande)

We were really looking forward to having afternoon tea here to celebrate our twins 9th birthday. Positives. I loved my tea melange mirande. Very cosy with the fire place. Things I can look beyond. Furniture (chairs etc) all very dated and worn; it could be considered cozy and authentic. Things I can not overlook. Customer service was non existent! No welcome. No menus offered. No customers there yet all the tables in the lounge had dirty glasses etc on the tables. I had to ask the reception desk for the hotel if anyone was working in the tea room. After complaining and getting service we were served. No explanation of the cakes we were eating or the drinks. Really really disappointing. I live in Avignon so it is not a cultural difference just really bad staff. Sorry La Mirande but you let me down and my twins 9th birthday.

Accueil toujours à hauteur des attentes. Petites attentions très appréciées. Cet établissement est un havre de paix et un hommage à la belle époque des tentures raffinées et autres meubles travaillés. Petit salon cosy pour le goûter, magnifique véranda centrale. Je recommande chaleureusement.

Beautiful and stylish hotel. Food great. Wonderful room. Comfortable beds. Right in front of the Palais de Papes and great location. Friendly service. Rooms all lovely. We would return here. Highly recommend.

A stay here feeling going back in time but with the modern amenities. We stayed in room 20, which is a corner room that has a lot of light, very spacious too although the layout is a bit odd (toilet and the bathroom are separated by a very long hall way). While it was hot outside, the room always stayed very cool so my thermostat stayed at 74 but still cool (I’d imagine that it might be actually be a little cold in winter despite you can turn on the heater). The one star restaurant at the hotel was amazing! I only did the 3 meal course but the little dishes kept on coming in and each dish was so creative and delicious. The meal lasted over 3 hours but was very enjoyable. If you are driving to the hotel, the roads do turn narrower and narrower where it can be a bit nerve wracking to drive, so renting a small car would be recommended. When we leave on the last day, we made a wrong turn and almost got stuck in a tight corner. 😅. Going in and out or Avignon also always seemed to have traffic, so do plan a bit more time going in and out of the hotel. Valet could take up 15 min as well.

Since the minute we arrived, it was the Best experience!! The personnel was incredibly friendly and professional, and went above and beyond to Accomodate our requests. The Room was exceptional and Beautiful, the welcome basket with local sweets delicious! The dinner menu was outstanding! And the Grand Salon where we had breakfast and dinner, was very cozy and elegant. On our departure day we had complications with our train schedule and the Concierge was the key to sort it out. Lots of great memories of our trip to France, but La Mirande was at the very top!

Do make sure you go with an empty stomach and three hours free. The snacks were amazing and set the meal up to be very impressive. The 3 seasons was plenty for us - as you basically get 2 dishes per season plus the snacks and petit fours. Each season is also served with a different bread. So you will be stuffed. Although we had booked the garden, we were glad that the restaurant seated us inside as it was a very hot day. Even in the cool interior we were hot after a couple of hours. As our waiter said, it's a marathon..... :)

We stayed three nights in the hotel's suite, the largest and most expensive room in the hotel @ EUR1480 per night. There were many positive things but also a few disappointing + The suite was LARGE. In addition to a good sized bathroom with a big tub and nice marble, there was a good sized bedroom and a good size living room with couch, chairs, desk, etc +The views were great. There were 5 double windows across two sides of the suite, two overlooking the outside seating area of the hotel and three overlooking the Palais des Papas rear exit +The lobby area was relaxing. High ceilinged with a glass roof, good bar service for afternoon cocktails with some interesting twists on traditional cocktails +The breakfast was excellent. Large table laid with various fruit compotes, breads, ham, cheeses, and fresh juices +All the staff were pleasant, welcoming and helpful -For EUR1480 a night, one would expect a bit more than a small fridge with four "free" bottles of mineral water. There was no kettle or coffeemaker. -While the bathroom was cleaned well, the heavy curtains were all badly stained. We get that the whole point it to furnish the suite with old traditional carpets, curtains, artwork, etc but old doesn't mean dirty We may well stay at La Mirande again but we would like to see cleaner curtains and some basic coffee-making facilities in the room.

Not really my style of hotel, very old fashioned. Received poor condescending service when trying to resolve an issue (wifi didn’t work in my room and i was trying to have do some business calls). Wifi didn’t work for my entire stay and the problem seemed to be isolated to my room only so they didn’t seem to be interested in finding a practical solution and were unable to change my room. Food was just ok, location was good though