Restaurant opening hrs weren’t very convenient . No room service . Room was cleaned only once .we didn’t get restocked of tea and coffee . Front desk helpful and pleasant
Charles Wright went above and beyond to make sure my stay was stress free, he made sure to advise me about local places to visit while my son and I stayed on property, and everytime we came down to the lobby he made sure that our stay was top notch. Aloft is truly blessed to have employees like him. Very rare.