The staff especially working the front desk and manager were pleasant and tried to be accommodating. They even switched a room for me and were flexible with check in and check out times.
however, The first room I was given had dirty sheets with hair on it and as well as a wet spot in carpet. I was given another room on first floor which was pleasant however the air conditioning was not working properly and extremely loud. A maintenance person came to fix it but was unable to. The TV cable was also broken and needed repair (which was repaired). I left a hair covering in the courtyard area which was tossed away and found in garbage instead of being turned in. The pool area was dated. Did not meet my expectations of this hotel.
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