伊科納阿瓦隆飯店

Disappointing experience We paid just under $500 for one night in a queen studio. We got there late evening with the plan to have dinner and drinks onsight. Online hours showed we had over an hour before closing, but they told us they were closed. We went back to our room and called to see if room service was an option. They indicated we should be able to order with the restaurant for takeout and transferred us. The restaurant answered and said they were closed. It seemed there was a wedding the same night as other areas of the property were busy, but the service was disappointing. The hotel is not near other restaurants either. We went to order coffee downstairs the next morning and it was poorly made and received after waiting for nearly 20 minutes. Our hotel booking supposedly came with a champagne welcome which we never saw. Our $50 resort fee in addition to the room cost left much to be desired overall. Not a great option if you're looking for morning or evening service. Hopefully they're better for the people enjoying pool service midday.

Second timers This is our second time staying at ICONA Avalon. It’s perfect for our family…close to the beach, great pool, great food. We’ll definitely be back!

They had complementary Starbucks coffee in the lobby. Unfortunately, no one told us about it! The hotel itself is very expensive to an extreme. Off-season a beach front room was priced at over $800 a night. We also never received the complementary bottle of wine from *******.