奧斯汀中央貝斯特韋斯特優質飯店(Best Western Plus Austin Central)

Budget hotel.

Refrigerator didn't, asked 3 times for it to be fixed. Wifi was terrible, and down for one of the days I really needed it. Patrons were very shady and loud. I tried to save some money for my company anticipating frequent trips to Austin. I'll spend the extra money elsewhere and not returning.

The place was a little dirty they should not advertise breakfast it is horrible quality almost like fake god it is really really bad the worse food I have ever had. I could hardly sleep because it sounded like someone had their water on all night. The customer service was poor. I heard the front desk manager complaining about people coming in to eat breakfast and how she hoped that there was no more the gentleman that was there when we first got into the hotel was rude, and just pointed us towards the automated machine. I don’t recommend this hotel.

I would never ever stay here again the rooms themselves were clean however the area the appearance coming in is less than appeasing. It felt as though you were walking into a drug house initially. However once you are in the actual facility is ok no real complaints regarding cleanliness, with the exception of cockroaches in the light fixtures outside the rooms. The staff tried to be as accommodating as possible.

La experiencia fue agradable, el check in bastsnte rápido, muy cordial la empleada. La habitación estaba muy bien, un poco pequeña, pero las camas cómodas q es bastante importante. Deben limpiar detrás de las sillas. Movimos una silla pq la del escritorio estaba como dañada y al mover ese pequeño mueblecito, se notaba q no pasaban el vacuum en esa área. En adición solo había 2 toallas grandes. En una habitación dnd pueden dormir 4 personas. En nuestro caso, eramos tres. El teléfono no servia, so, bajé al counter y no había nadie q m pudiera ayudar con una toalla. Eso debe mejorar. A la hora de hacer check out, tampoco había nadie en el counter, tuve q dejar la tarjeta y escribirle check out :/. Pero fuera de eso, recomiendo el hotel. Y m volvería a quedar sin ningún problema. Solo q deben ser mas atentos en esas cositas. Pq es muy importante q haya siempre alguien presente para ayudar. El check out es a las 12pm (una maravilla, nunca lo cambien).

Really needs some tlc. Floors dirty, broken door, pool needed attention. Disappointing as it was 100 degrees out and was not comfortable letting kids swim. Did not feel safe at night due to the number of transient traffic in the area.

It was a terrible experience. Place was old, dirty and the outside wasn’t well kept. Smelled of **** in lobby and elevators the worst. Grown men sitting outside in underwear. Manager was very unprofessional. We left in the middle of our stay.

I missed my connecting flight, I called best western, to let them know I would not be able to make the reservation. I asked for a refund if possible. I didnt even get a partial