奧斯汀機場東部假日快捷飯店和套房，一個IHG飯店

I reserved Holiday inn Express by mistake instead of Holiday inn which were 1 mile from each other. I requested to move my reservation to Holiday Inn but it was denied and the checking service was not very nice at holiday inn express. They need to be more friendlyThank you.

I arrived at the front desk at 1:30 am. Had to wait at the front door for at least 20 minutes at that time of the morning for someone to take me inside, despite having made a reservation at least 5 hours prior to this. Hotel stuff was very unprofessional in handling this. They don’t seem to care about customer safety

チェックイン時にはシャトルバスサービスがあると言われ、朝連絡したら朝7？8時? まで出せないとは言われた。

La habitación fue genial, muy limpia y moderna. El desayuno estuvo delicioso y con variedad de frutas.

La habitación muy limpia, el desayuno delicioso. La ubicación muy conveniente.