Dear Hotel Yash Management, I am writing to express my disappointment and frustration with my recent stay at your hotel. Unfortunately, my experience was marred by subpar service and unprofessional behavior from your staff, particularly Vaishnavi. *Issues Encountered:* 1. Room cleanliness and maintenance were inadequate. 2. Service was slow and unresponsive. 3. Vaishnavi's behavior was harsh, unhelpful, and unwelcoming. *Specific Incident:* On [date], I requested [assistance/request] from Vaishnavi, but she responded rudely and dismissively. Her attitude made me feel unwelcome and disrespected. *Expectations:* 1. Cleanliness and maintenance should be prioritized. 2. Staff should be trained to provide prompt and courteous service. 3. Employees like Vaishnavi should undergo customer service training. *Recommendations:* 1. Improve staff training and accountability. 2. Enhance room maintenance and cleanliness protocols. 3. Address Vaishnavi's behavior and consider retraining or reassigning her. *Conclusion:* My stay at Hotel Yash was disappointing, and I would not recommend it to others. I hope you take my feedback seriously and implement necessary changes to improve your services.
翻譯