住宿方回覆: Kia Ora,Thank you for your feedback. We are pleased to hear you found the hotel convenient for airport travel and enjoyed the comfort and cleanliness of your room.We also appreciate your comments regarding the surrounding area and transport planning. Thank you for taking the time to share your experience with us.Warm RegardsRoma PatelHotel Manager
住宿方回覆: Kia OraThank you for taking the time to share your feedback. I am pleased to hear you found the room comfortable and had a positive experience with our reception team.However, I am deeply concerned by your comments regarding the service in our restaurant. We take allegations of discrimination very seriously, and I want to assure you that this is not in line with our values or the standards we set for our team. Every guest, regardless of background, should feel equally welcomed and respected.Your experience has been shared with the restaurant team for urgent review and follow-up. We appreciate you bringing this to our attention and truly regret that your dining experience did not reflect the level of hospitality we aim to deliver.We hope to have the opportunity to welcome you back in the future and provide the warm, inclusive experience all our guests deserve.Warm regardsRoma PatelHotel Manager
住宿方回覆: Kia OraThank you for your wonderful rating. We are thrilled that you loved your stay with us at Sudima Auckland Airport. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager
訪客用戶
精品特大床
入住於 2025 年 10 月
商務出差
34 則評論
10/10
超棒
發布於 2025 年 11 月 5 日
很好,乾淨距離機場近。就是沒有拖鞋,如果有拖鞋就更好了。
住宿方回覆: Kia Ora,Thank you for sharing your experience, and we hope to see you again in the near future.Warm RegardsRoma PatelHotel Manager
訪客用戶
精品特大床
入住於 2025 年 12 月
好友出遊
1 則評論
9.5/10
極佳
發布於 2026 年 1 月 26 日
不錯,比較方便,樓下餐廳味道也不錯,推薦
住宿方回覆: Kia OraThank you for the amazing rating. We look forward to welcoming you again in the future.Warm Regards,Roma PatelHotel Manager