奧克蘭機場諾富特飯店

奧克蘭機場諾富特飯店的評論

奧克蘭機場諾富特飯店

35 Tom Pearce Drive, Auckland Airport, 2022 奧克蘭, 奧克蘭大區, 紐西蘭查看飯店詳情
奧克蘭機場諾富特飯店
奧克蘭機場諾富特飯店奧克蘭機場諾富特飯店奧克蘭機場諾富特飯店
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奧克蘭機場諾富特飯店 評論-真實旅客評語

4.6/5
滿意
225 則評論
驗證過的評論
位置4.7
設施4.5
服務4.5
衛生程度4.6
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所有評論(225)
好評(218)
附有照片/影片的評論(40)
周邊方便(76)
鄰近機場(71)
交通便利(64)
安靜舒適(27)
早餐很棒(24)
隔音效果良好(18)
設施齊全(6)
商務出差(5)
負評(7)
出差狂人
高級特大床房
入住於 2024 年 10 月
家庭出遊
30 則評論
3.7/5
發布於 2024 年 12 月 5 日
1. 國際航站樓隔壁,出站走一分鐘就到了,優勢就是近。 2. 國內航站樓稍微遠一點,沿著地板指示走路約15分鐘。 3. 房間寬敞舒適,中規中矩,隔音還不錯,不會聽到起降聲。
住宿方回覆: Dear - Kia Ora Gust,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
CheungCheuknam
高級兩張雙人床房
入住於 2024 年 11 月
家庭出遊
49 則評論
5.0/5
超棒
發布於 2025 年 1 月 6 日
酒店離機場非常的近 一出門就不到2分鐘就到新西蘭航空的值機櫃枱 酒店人員很熱情,房間挺寬敞乾淨 下次到機場趕早機肯定會再次入住
住宿方回覆: Kia Ora - Dear CheungCheuknam,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Carmen_XJW
高級房,配備 1 張特大床 - 無障礙設計
入住於 2024 年 9 月
夫妻/情侶出遊
2 則評論
3.7/5
發布於 2024 年 10 月 21 日
離機場也太近了吧,就在國際到達廳對面,但是距離國內廳要有一定的距離,需要走路十分鐘左右!周圍沒有好吃的餐廳,只有kfc 麥當勞這些小吃,超市需要打車 酒店設施很陳舊,衞生細節都有點粗糙
住宿方回覆: Dear Carmen_XIW,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
wsqr122333
高級兩張雙人床房
入住於 2024 年 8 月
與好友旅遊
6 則評論
0.8/5
發布於 2024 年 9 月 29 日
很差,太晚到機場了,沒辦法衹能選擇這家。前台一直在繞,明明定了兩份早餐還要讓我們再付錢,感謝攜程客服及時溝通,解決了問題,衞生也很堪憂
住宿方回覆: Kia Ora Ruyiruyi,Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue concerned to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
joyohey
高級兩張雙人床房
入住於 2024 年 7 月
家庭出遊
10 則評論
5.0/5
超棒
發布於 2024 年 8 月 24 日
酒店門口過斑馬線就是國際機場check in, 第二天早上飛機,非常方便, 隔音效果很好, 完成聽不到機場飛機起飛降落聲音, 我們訂了包早餐, 早上早餐完全西式的, 很不錯
住宿方回覆: Dear joyohey,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Huakaiwusheng07
高級特大床房
入住於 2024 年 7 月
夫妻/情侶出遊
11 則評論
4.7/5
極佳
發布於 2024 年 8 月 27 日
房間大小可以,但沒有咖啡機,配的速溶咖啡和袋泡茶也比較少。最應該改進的是應該增加電源轉換插口,不然對沒有帶轉換頭的旅客不太友好。好處是距離國際客運大樓最近,適合轉機的遊客。
住宿方回覆: Dear Huakaiwusheng07,Thank you for your comments received regarding your stay and we apologise that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue concerned to prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will allow us the opportunity to serve you better in future.Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
訪客用戶
高級房,配備 1 張特大床 - 無障礙設計
入住於 2024 年 8 月
商務出差
40 則評論
5.0/5
超棒
發布於 2024 年 10 月 1 日
出國際客運大樓過馬路就是。房間條件很好。價格相比市中心來説小貴。早餐比較豐盛,不過多吃幾天後也就膩了,前台可以存行李。
住宿方回覆: Dear Guest User,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
豬女
高級特大床房
入住於 2024 年 7 月
夫妻/情侶出遊
5 則評論
4.5/5
滿意
發布於 2024 年 10 月 24 日
我的汽車不幸給當地一個**女人碰瓷了,由於損壞車尾,不能再自駕最後一天,只好在機埸找到最會適的酒店,令我第二天可順利登機!
住宿方回覆: Kia Ora - Dear 新豬女,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
高級房,配備 1 張特大床 - 無障礙設計
入住於 2024 年 7 月
獨自出遊
18 則評論
5.0/5
超棒
發布於 2024 年 8 月 5 日
離國際機場好近,離國內機場較遠,不過有兩個機場接送巴士,也算方便,只是價格比較高,如果再便宜些會更有優勢。
住宿方回覆: 親愛的客人, 感謝您對最近入住我們酒店的評論。我們很高興收到客人的回饋。我將與我們的團隊分享您的經驗,並確信此回饋將成為我們所有員工的鼓勵,因為我們努力不斷提高服務品質。再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。我們期待為您下次光臨提供服務。親切的問候 Sago Feagaiga 賓客關係經理 奧克蘭機場諾富特酒店
訪客用戶
高級兩張雙人床房
入住於 2024 年 6 月
家庭出遊
5 則評論
5.0/5
超棒
發布於 2024 年 9 月 10 日
奧克蘭落地第一晚,出了國際機場站對面就是酒店,太方便了~房間面積不算大,臨時落腳一晚還是可以的~早餐方面鮮榨橙汁很美味~
住宿方回覆: Dear Guest User,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to being of service at your next visit. Kind regards Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Huobatu
高級兩張雙人床房
入住於 2024 年 11 月
夫妻/情侶出遊
6 則評論
5.0/5
超棒
發布於 2025 年 1 月 9 日
酒店是好酒店,收完我按金快一個月了,還不退還,前台和我説一週退還,我回國都很久了,還沒退還100刀按金,請代理商幫我問問,錢不多,但不能被老外忽悠
住宿方回覆: Dear - Kia Ora Huobatu,Dear Michelle Hansen,We very much appreciate your comments regarding your stay at the Novotel Auckland Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Xiaosadehudie
高級兩張雙人床房
入住於 2024 年 8 月
與好友旅遊
4 則評論
5.0/5
超棒
發布於 2024 年 10 月 11 日
就機場旁邊,國際到達出來對面就是。機場的行李推車可以推進去,就是衹要之後記得還到門口就行。 房間中規中矩,就是隔音特別好特別好! 很適合第二天早班機的我們... 到國內客運大樓可以搭免費接駁車,15分鐘一趟,就在酒店走過去不遠處,大概二三分鐘就能走到車站。如果步行到國內客運大樓,目測距離應該要走15分鐘左右吧。
住宿方回覆: Dear Xiaosadehudie,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Liebenswert
行政房
入住於 2024 年 1 月
獨自出遊
3 則評論
1.7/5
發布於 2024 年 2 月 19 日
1. 下訂時廣告為一張大床,實際上全飯店一張大床是由兩張單人床拼成,與實際情況不符,睡得不舒服 2. 房內無沐浴乳與房務反應兩次才收到 3. Mini bar實物與價目表內容物不完全相符 4. 中途房卡無故失效,被卡在電梯中,與櫃檯反應換卡時 態度不佳 5.住三天沒有一天有客房打掃 6.早餐品項不多又不好吃 完全不值價位 7. 距離國際線很近 但飯店周圍施工 計程車不會到飯店門口 8. 服務反應很慢 無法即時提供協助 9. 已付房費 入住時仍會要求預刷100 NZ
C
高級特大床房
入住於 2024 年 6 月
夫妻/情侶出遊
2 則評論
4.7/5
極佳
發布於 2024 年 8 月 11 日
飯店在國際線機場對面走路很方便但如果搭乘國內線的客人需要走很久 房間很貼心附有多國插頭 機場推車可以直接推到飯店使用 食用完畢放在房間門口就有人來收 房間內沒有異味 打掃的很乾淨 隔音很好 入住的櫃檯人員態度都很親切且速度很快 入住時會需要信用卡支付押金
住宿方回覆: Dear C,Thank you for sharing your experience regarding your recent stay at Our Place. We really appreciate your kind words of encouragement.It is so pleasing to know that when our guests leave us, we have made a long lasting impression by delivering our unique, friendly Aotearoa New Zealand hospitality.I will ensure this feedback is circulated to all our departments and we look forward to being of service to you again in future.Kind regards,Sago Feagaiga Guest Relations Manager Novotel Auckland Airport
Zhenzhenguo
高級兩張雙人床房
入住於 2024 年 3 月
家庭出遊
8 則評論
5.0/5
超棒
發布於 2024 年 5 月 13 日
機場對面就是,酒店隔音很好,適合中轉南島候機過夜,早餐也比一般的自助好一些,5星好評。
住宿方回覆: Dear Zhenzhenguo,Thank you for your comments received regarding your recent stay with us. It is always a pleasure to receive feedback from our guests. I will share your experience with our team and am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We look forward to being of service at your next visit.Kind regardsSago FeagaigaGuest Relations ManagerNovotel Auckland Airport