格倫伊格爾斯飯店

Das Gleneagles Hotel ist eine Institution in Schottland. Von außen wirkt es riesig grau. Innen ist es natürlich auch riesig und man kann sich leicht verirren bei den vielen Gängen, Zimmern und Restaurants. Der Empfang wae sehr herzlich, das Zimmer eher mittelgroß, dafür mit vielen schönen Details.

Five of us visited for coffee & cakes/lunch in the garden cafe as part of our Christmas celebrations. We received a very warm welcome & excellent service throughout. We ordered a range of food including soup which was described as the “best ever had”. The quiche was so good, my friend ordered one for takeaway. The hot chocolate was exceptional - top tip ask for cream etc. i stuck with earl grey & a lovely scone - i very much enjoyed them. The setting is stunning, staff at every stage of our visit were friendly despite clearly being busy at this time of year. Well worth a visit.

Not quite up there. The fact that his hotel now puts on a 12.5% surcharge on EVERYTHING became a real bug bear. When I say everything I mean EVERYTHING! I bought a massage for £215. As if that wasn’t expensive enough, they then added another £26 service charge. Also on every drink we bought they added this charge. It was ridiculous. Yes it’s discretionary but having to ask for it to be removed is not what I want to continuously keep doing my whole stay. The food in the Birnham, was ridiculously expensive- £70 for a 300g steak!! Breakfast we had to queue for every morning. The music system in the bar is really inadequate- it’s like a tin pot playing music, and I’m not sure who’s playlist they were playing but it was not suitable for after dinner drinks in a 5 star hotel! Who’s running this place? Teenagers? They were playing the worst 90:s music I’ve ever heard for after dinner drinks! They should be a piano or some sort of soothing music - not Madonna 80s best hits followed my 90:s rap music. Our room was adequate My room was a £800 a night room with a view over the air con units (see photos) I know not all rooms come with a view, I’m just stating for information purposes. There was no make up mirror at the dressing table. The only mirror was in the bathroom which made getting ready and drying my hair, really difficult. And had to use my iPad as a mirror to dry my hair. I expect much more for this price of room. Overall the staff were pleasant but it wasn’t worth the expense- expected much more to be honest. Also I came back with bites on my neck leg and stomach, don’t know if this was from the bed or just around the hotel but not great.

Beautiful grounds and lots to do for non golfers. Staff very helpful. Special call out to Richard (front desk host) who helped me get a meeting room set up for an overseas meeting. Dinner in the dining room is very special, food is excellent and the sommelier and wait staff were very attentive. Food was also excellent. One downside, there were dogs everywhere traveling with guests and that week many many children. Suggest that the main dining room should not be allowed for young children, some of whom were well behaved but others were not and there were a lot of them due to mid term break in UK. Room cleaning was a bit of an issue as we left the pls clean room sign on the door at 9 am, when we came back at 1 it wasn’t done and after asking the front desk the room was only cleaned by 3:30, not acceptable. Rooms were clean, well appointed but some things are getting worn, like sinks in new building, best shower ever. Service in the bar was mediocre and slow. Service at Dormy was non existent, slow, ignored most of the time like they were ding you a favour, food there was low to mediocre. Nice pathways for walking. Really need to put some gravel on them. They were pure mud when we walked on a sunny day