Signia by Hilton Atlanta Georgia World Congress Center

Our stay was very comfortable, the hotel is absolutely beautiful! The service was ok, as some of the staff were not very welcoming. Those standing at the door (the first face visitors see) stand in a staunch, serious manner, and do not even offer a greeting, smile, nod, nothing. You are not even acknowledged. I guess it depends on who you are. The front desk workers were always pleasant and attended to questions/ requests with a smile. My family and I enjoyed the food at the Nest restaurant, as we ate there several times during our stay. Overall, we enjoyed Signia by Hilton. The only thing I didn’t appreciate was being made to feel that we were not welcomed.

발렛파킹 밖에 안되고, 차뺄려면 기본 한시간 대기. 아침 식사 포함된 걸으로 예약했는데도, 체크아웃시 계산서 안보면 또 계산 되어있슴. 그러고도, 미안함 표시 1도 안함.

In my recent stay at the Signia Hotel in Atlanta, GA, I encountered several issues that detracted from the overall experience, which did not reflect the premium price paid. Firstly, while the property itself is aesthetically pleasing and the valet staff are consistently welcoming, the retrieval of vehicles was notably slow. Additionally, I discovered that a personal item, a pair of Ray-Ban glasses, was missing from my car, unfortunately without evidence to support a claim due to an unplugged dashcam. The challenges extended to the front desk service. The staff seemed under-informed, complicating what should have been a straightforward booking process. My intention to book a consecutive two-night stay resulted in needing to make two separate reservations due to an initial oversight. Despite the availability of the room types I booked, I was initially informed that a room change was necessary, which caused significant inconvenience. The situation was later rectified by the manager, Ms. Humphrey, who was accommodating but only intervened after considerable time had been wasted. Additionally, service delays continued to be a theme; after being told a bellman would assist with our room change, we waited over an hour without follow-up. Such service failures culminated when a fire alarm disrupted our sleep, and a subsequent request for a modest late checkout was denied rudely. While some communications were handled with courtesy, the overall inconsistency in service and the numer

The hotel is amazing and beautiful. Valet and check in/out service was great. The service at the hotel bar restaurant was 50/50. Early is was good later we were ignored and service was extremely slow. We actually got our food before our drinks, including water. The room was really nice, clean, amazing view. The problem was the AC would not cool below 72-73 degrees no matter how low you set it. Even the fan in the AC would barely run no matter the speed you set it to. It was terribly uncomfortable.

Spacious room with great view. Clean and modern room. I just had to go down to the front desk twice because my key was not working. My room also did not have QR code for room service so I had to call the guest service who helped me kindly. Hilton app is not working for me ( to find my reservation) so I couldn’t use mobile app

My view was by the pool but it wasn't open yet. I liked the design of the building and friendly parking staff, but the maintenance was very noisy so I heard alot of noise outside my room. I would stay again. No microwaves in room so I couldn't bring leftovers back.

We booked double beds, when we got there all they had was a king bed. Really inconvenient with 3 people. Also, there was a half marathon on Saturday and Sunday. They started playing loud music and talking on loud speaker at 6:00 am. Not the best wake up call. Then upon checking out it took over an hour to get our car from the Valet service. Food was good and room was clean, but the overall experience was not great.

Beautiful hotel, but rude staff. From the front desk to the managers- all rude. Waited 3 hours to get my room (it was 7pm when I checked in— mind you check in is at 4pm). Me along with many people waited hours to get our room. Absolutely ridiculous. They didn’t offer any accommodations, not even a drink! It was either “wait and keep checking with us to see if a room becomes available” or “pay extra to upgrade to a different room that’s ready now”. My advice- don’t book this room if you’re attending an even at the Mercedes Benz stadium or the Georgia World Center. You won’t have your room in time and you’ll deal with the worst hotel staff.