I booked the hotel due to it's proximity to the NCAAF championship game. I booked the room for 3 people but towels were only for 2. The room service request by telephone was not successful...no one answered after 5 minutes of ringing. I went to the concierge for towels and they handed them to me and told me to take them to the room. Then the toilet got plugged and it took two trips to the main desk and 5 hours to get the toilet unplugged.
If you like the location..great...if you need service you will want to visit another hotel.
翻譯
Inonge Chifuka
豪華特大床房
入住於 2024 年 6 月
商務出差
1 則評論
9.0/10
滿意
發布於 2024 年 7 月 15 日
Customer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great.
The staff were friendly and very helpful.