亞特蘭大巴克海特萬豪TownePlace飯店(TownePlace Suites Atlanta Buckhead)

Nice place and home warming front desk. Very patient and very helpful.

This place is dated. I expected more from the pictures online. Our room had a queen bed and the room itself was small. Two night stands and no dresser. There was also no AC vent or until in our room. We had a switch for a fan but it did not work. The AC unit was in the living room.

Courtney, the front desk manager, was very helpful in helping to sympathize and resolve a mistake made by the housekeeping staff. However, I was disappointed that none of the other staff, including management, decided to ensure that communication remained open on next steps.

Check in terrible can not find my reservation!

We get downstairs at 8:45 for a 9:00 cut off for breakfast. The “server” was nowhere to be found but comes out at 8:52 to tell us we missed breakfast. How in the world? And the highway noises are terrible. The highway isn’t their fault but the staff being rude and denying us breakfast when we had 15 minutes left is uncalled for. Don’t waste your time staying here!

Buen alojamiento

No pool no hottub. Cops with sirens out front 2am to 3am . No ice machine. Beds very old uncomfortable. No staff. Front door locked.

I was not even ablle to check in and eneded up getting an air bnb because I was told they didnt except my major credit card ( visa). She pushed my hand back at me when I handed her the card and said I dont take that. She was rude, there was no issue at all with the card. I truly dont know what her problem was but I think we probably dodged a mess anyways with this property.