格拉納達市中心飯店

Hotel was right price for 1 night stay. Hotel exterior is pretty for a boutique hotel. Hallways could be brightened up a bit.

Perfect for our one night stay although I could do longer. Nice, clean and cute hotel. It’s more like a boutique hotel which I love. Check out is at noon vs 11 am with air B&B. We also arrived a little earlier and they let us check in early. The $50 a day Valet was wonderful and we could come and go for no additional cost. Loved the bar, cafe, and outdoor area. Would 1000% stay here again.

After checking into my room, I noticed the tv screen was half black. I informed thee front desk and they said maintenance e would come up to fix it. No one ever came to the room and it’s was broke the whole stay. I ate dinner at the hotel restaurant and was pretty bad. I had the green tomatoe dish which was rubbery. The short rib swimming bland frozen veggies and the meat had no flavor and Caesar salad lettuce was so wet it made the croutons and cheese crips gummy. The morning of my check out a uniformed housekeeper knocked on my door at 950 and just said housekeeping and stared at me and kept looking back out into the hallway as if someone was there. I asked her, isn’t check out 12pm, and she did respond to my question. I read her nonverbal response as she was insisting I leave. I said I would be packed up in 10 minutes. I was leaving the room at 1000 and there was no one working in the hallways on my floor. No cart nothing. When I checked out at the front desk I informed the clerk about the checkout time and they confirmed it was 12 PM. I also informed them about nobody showing up for the television. They said they would let inform the general manager about the problems.

Although the property and the room themselves are clean and updated, it was extremely difficult to sleep. The room picks up every noise. The staff was talking loudly outside and someone was using a leaf blower at 2am right outside the entrance. Also found the staff rude. Didn’t answer questions. When I asked for coffee, one said “can’t you see it’s right there and help yourself?” Nice place aesthetically but wouldn’t stay here again

I checked in at 10pm Sunday night. I was in ATL to visit my brother in hospital. I checked in and declined the $50 valet parking, found the “cheaper” parking nearby (‘only’ $22/day) (with no help from gal at front desk). My room on 4th floor was not easy to get to-small hallways with many turns…enter and it’s ok-but notice the windows are very high- need to tiptoe to look out them-and note the full length mirror is in a corner by table and bed-so you can’t possibly stand in front to see (this annoyed me more in the following days) now I needed sleep-but when I turned off TV - the A/C was rattling. Sounded like there was a marble deep in the grill. managed 5 hours of shuteye by burying my head in pillows. I get up at 5:30am- no coffee machine in room-go to lobby -tell woman at desk about A/c. Noise. She will have guys take a look later. I actually asked if this was their last room available cuz it was not impressive-and she said they were 100% booked! On a Sunday ! Well, good for them- but if they can’t fix that A/c noise I’m gonna need another room. I wait till 6:15 for a cup of coffee. It was the worst tasting coffee! Needed to get to hospital so…. Upon my return late that night they said they fixed A/C. Another night with head under pillow. In the a.m. they were so unhelpful with relocating me- even after I told them hubby is a hotel guy and I’d writing about this-(the correct action would be offer me a better room- ok-running out of space =STAY SOMEWHERE ELSE