Nicolas W
2024 年 10 月 16 日
The Kato Dool Hotel is too beautiful for just one night but offers too little for a longer stay. This creates a contradiction, and there is still much work to be done. **Pros:** - The hotel features unique architecture with vibrant colors, staying true to the Nubian style. - The view is probably the best you can get in Aswan. - Every room includes a cozy balcony. - There is an outdoor terrace by the pool where you can enjoy food while overlooking the Nile. - The food they serve is good. **Cons:** - The food is very monotonous. 80% of the dishes are some variety of tagine. There are only a few vegetarian options, with most dishes featuring chicken, beef, or seafood. Seafood dishes must be ordered one day in advance. The waiting time for drinks and food is also very long—expect to wait 40-60 minutes after placing your order. - Many of the wooden furniture pieces need readjustment. Doors are difficult to open, windows don’t close properly, and closets won’t open. - There is only Wi-Fi in the reception area, with no coverage in the rooms. Management has been aware of this issue for over a year and promised to fix it, but nothing has changed (according to older reviews). - The rooms are very noisy. Whenever someone uses water on any floor, the boiler runs for several minutes, and you can hear every cough from neighboring rooms. - There are no blackout curtains, and the air conditioning is slow to cool the room. In the main area, there is also a loud beeping noise coming from the roof, which the staff hasn’t been able to stop. It is constant and extremely annoying when dining, relaxing, or sleeping. - The road leading to the hotel is unpaved, consisting of sand and rocks. - The hotel offers a tuk-tuk service between the village and the hotel, but there is little to do in the village. For trips to Aswan or other places, you need to book a private driver through reception. Each way will cost you about 800EGP every time - Although the hotel is branded as a 4-star wellness hotel, the only facility it offers is a pool—there are no other wellness services. - We paid around €400 for three nights, which isn’t a lot by European standards, but it is expensive for Egypt, and the quality of service did not meet expectations. The hotel is beautiful, but that’s about it. This was something we noticed throughout Aswan: prices are higher than in Luxor, but the level of service drops significantly. Even the bathrooms lack basic amenities, like toilet brushes. - There are many staff members, but their English is very limited, making communication difficult and leading to frequent misunderstandings. The only staff member who is easy to work with is Ahmed at the reception. He tries his best to make your stay more enjoyable. - A major downside is the lack of an alcohol license. While alcohol isn’t essential for a vacation, it adds a romantic element to the evenings with the stunning view. The hotel caters exclusively to foreign tourists,
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