阿斯圖里亞斯Oviedo Floral Calendar附近住宿

Hemos estado alojados de sábado a domingo. En la habitación sólo estuvimos a la hora de ir a dormir sobre la 1.30 de la mañana, momento en el que percibimos un fuerte olor a tabaco que provenía tanto de almohadas como de sábanas, así como una mancha de ceniza en la sábana bajera. Por la mañana le comunico el problema a la chica de recepción, que me dice que tendríamos que haber dicho algo a la 1.30 de la mañana y se nos habría cambiado de habitación, a lo que yo contesté que desconocía que eso se podía hacer a esas horas intempestivas. Al lo haber ningún responsable la única solución es no cobrar el parking, y me dicen que si mando la foto de la sábana alguien se pondrá en contacto conmigo para darme una solución a mayores. Nadie se pone en contacto y vuelvo a insistir y la respuesta que se me da por parte de gerencia es que no hay solución que dar ya. Hemos pagado por una habitación que no estaba en condiciones. Vaya servicio de limpieza. Y vaya forma de dejar contentos a los clientes. Ya sé a dónde no volveremos cuando vayamos a Oviedo. Tampoco al sercotel ciudad de Oviedo, que es lo mismo.

Barcelo Oviedo Cervantes exceeded our expectations, even with its strong reviews. The location, the size and layout of the rooms (especially given its affordability), and particularly the staff, made this a perfect choice for us. Oviedo is a lovely town and we could walk everywhere, which was great. If we come back, we would definitely stay here again. I cannot say enough about Alberto at the front desk. Just a lovely person who went out of his way to ensure our stay was perfect, including making sure we could watch Spain play in the EuroCup semis. He was wonderful!

Have no hesitation in staying here whilst visiting Oviedo. Modern building with fantastic staff who are very proud of their city, they are extremely helpful in advising god places to visit, eat and drink so that you can fully appreciate this lovely city. Comfortable bedroom , good reception areas and underground car parking. Would definitely stay here again on our next visit.

入住很友好,很有幫助我提前到了,很客氣地允許在正常時間之前入住。只說到我的個人房間,它是TINY(我住在紐約即使按照紐約的標準,這也很微小),但它是如此智能地佈置,它從未感到擁擠。牀品質量很好,很舒服。除了日常的家務外,這裏絕對沒有服務(就我所知,附近的咖啡館從來沒有開放過)。這延伸到我認爲正常的維修問題:我房間裏的電視機的移除控制功能不正常,而且顯然沒有人現場可以修復它,所以在我在那裏的兩天裏它一直沒有固定。我在網上找到了一個很好的價格,所以總的來說,它是一個很好的價值,故障和所有。

We booked this hotel due to its location not far from Real Oviedo football ground. We visited Oviedo for my son’s birthday and to go to football match. Room was triple deluxe room which was large enough for the 3 of us. Bathroom was large and more than adequate. Shower very powerful. Toiletries included, including toothpaste and toothbrushes. Beds were comfortable and wardrobe large enough for what we needed. Cafe in the hotel was nice and very reasonably priced. Staff in cafe and on reception were lovely Downside - air conditioning did not work in room and when I spoke to reception they said that it had been turned on - it seems that this is centrally controlled and even though we turned room temperature down to 16 and turned fan high, we could not get the air conditioning to work which meant the room was far too hot and I slept approx 8 hours over 3 nights due to the heat. Another issue was we were shocked to discover there were no tea and coffee facilities in the room - we have never been to a hotel that did not provide tea and coffee and we found this a huge let down

酒店是相當足夠的,也就是說,如果你在那裏觀光。沒有裝飾,基本的,它工作得很好。但是,酒吧/餐廳的晚上工作人員(2,20個東西-男性)有一些關於餐廳服務的教育。第一天晚上,我們的賬單上沒有了酒,作爲一名前經理,我立即提請他注意這一點。他和他的同事覺得這很有趣西班牙語不夠懂,我不知道他們在說什麼,但他重新做了收據,讓他們包括在內。第二天晚上,我的丈夫和姐夫的餐點沒有包括在收據上。還有,有一次我們想點更多的飲料,我們的桌子收拾好了,等待着等待着,終於從我們坐的地方站起來,只看到兩個同事在電腦上完全全神貫注地在一個時尚網站!他的注意力相當多他帶來了飲料,但我們的桌子(兩個晚上)在我們離開之前從未清理過。我們很愉快,在兩個晚上都微笑着,認爲這可能會產生不同,遺憾的是沒有。我們在那裏觀察到其他人,他們的待遇也是一樣的。我不想讓他和他的同事失去工作,但是,需要做一些主要的客戶服務培訓。如果不是餐廳snafu,我們本來會給這個地方一個堅實的4星。但是,由於餐廳服務問題,我們只會給它5星中的2.5。

The hotel as a whole is a beautiful place in a wonderful location. The first impression was great. Friendly and welcoming check-in. However, once details come up and they are not resolved, it becomes annoying. Rooms lack basic amenities like tissues, cotton buds, cotton pads, nail file (amenities that are standard in a 5 star hotel). The same room types, which cost exactly the same per night, differ in the amenities that are available in some and not in others. We have 3 rooms of the same category. For example, there is full body mirror in room 203. But a mirror in room 202. (Same room type.) There is a long full-length mirror in 203 and 103 and there is none in 202. There is also a coffee maker in 202 but not in the other 2 rooms.. these are small insignificant details. The biggest problem is not the lack of amenities but the lack of attention because there is not enough staff. It's really a ”one man show”.... In the F&B areas. At the reception... no one answers the phone when you need reception and the coffee at breakfast only comes after breakfast has already been served... feel sorry for the poor staff, they are overworked. However when you need something done in the room... you can call and call, they might apologise but no other solution is given other than a room move. Which on a holiday is not very practical. The bathroom blinds in room 202 are damaged, no one even tries to fix it. In room 203 the windows do not open (faulty) maintenance does not check the condition... only solution is a room move... it would be nice for at least a gesture of finding a solution... I hope the people in charge read this because the place is beautiful, it has a lot of potential and it would be nice if other future guests could enjoy it and not be annoyed by small details that add up and become a burden during the stay.

Uno de los peores hoteles que he estado,personal muy desagradable,no hay menú infantil, desayuno muy pobre,se nos abrió la ventana de madrugada y no se cerraba,no había aire acondicionado,mucho calor,casi no dormimos,pulsador de WC roto,.muy caro,no se merece ni dos estrellas.No ir a este hotel.

我們非常喜歡這家飯店，在最後一刻決定住在那裡，因為它距離阿斯圖裡亞斯機場僅約 15 分鐘車程。它坐落在美麗寧靜的環境中，擁有美妙的景色和美麗的花園。接待處的工作人員非常友好和樂於助人。飯店很有西班牙風格，感覺很舒服。公共區域以傳統風格佈置，非常舒適。房間非常寬敞，床很大，浴室很大，設施齊全。我們吃了晚餐，非常超值，非常好，每人 30 歐元，其中包括一瓶可愛的里奧哈葡萄酒。這裡也有一個水療中心，但不幸的是我們沒有時間去體驗。該酒店是遊覽該地區所有城鎮、村莊和海灘的理想基地。庫迪列羅 (Cudillero) 僅約 20 分鐘車程，聖埃斯特萬 (Saint Esteban) 約 10 分鐘車程。我們唯一的遺憾是我們很想在這裡住一週。我們一定會回來的！