"酒店地理位置優越，我在市中心，服務可以，房間總體感覺温馨舒適，挺滿意的。非常適合家庭出遊,晚上還可以出去溜達溜達。"

"I would like to express my deep disappointment and frustration with an incident that occurred during my recent stay at Le Cattedrali Relais. I chose your new place for my stay because it is owned by a you, 3-star Michelin chef. I already tried the Bistrot in Torino where I enjoyed the food and service. Top Class! Given the high standards and exceptional reputation associated with his establishments, I expected a similar level of excellence at this hotel. It was for a special date for our couple. On June 1st, I checked out after 2 days of stay. We had a very good time and great experience till then. Unfortunately, I did forget 2 items in the cupboard: a jacket and a raincoat. I noticed the incident when I reached home in Switzerland. I felt my first dissatisfaction. I should have been called by the hotel as soon as they noticed that I left personal items in the room. Nevertheless, I called the hotel, and they only found my jacket. The raincoat disappeared; in simple words it was stolen . This incident has caused me significant inconvenience and distress, particularly given the value and sentimental attachment to the item. Following the theft, I promptly reported the incident to the staff. Unfortunately, I was met with an unprofessional and unsatisfactory response. The customer service I received was not at the level I would expect from a luxury hotel even from hotel director. Specifically: - There was a lack of urgency and concern regarding the theft. - The staff provided inconsistent information and failed to follow up as promised. - I was not offered any form of compensation or assistance, leaving me to handle the situation on my own. Despite multiple attempts to contact the hotel regarding this matter, I have not received any updates or confirmation about the possibility of retrieving my jacket. The lack of communication and inability to ship the jacket back to me have further compounded my frustration and disappointment. I did need to ask a 3rd party to support me in this case to get back my jacket. Very Very horrible situation and experience"

"酒店位置還不錯，火車站100米，有停車場，樓下就有超市，房間不大，房子建築百葉窗很有意大利風格，老闆人不錯，溝通起來也很方便，主要説意大利語，早餐還可以，蠻熱情的。"

"卡內利可愛的酒店。房間緊湊但乾淨新穎,並配有迎賓水果和紅酒! 浴室乾淨且易於使用,淋浴器中的水壓和熱水溫度是最佳的。便利設施也很豐富。 早餐也很棒!豐富的陣容,尤其是甜點,超過10種!新鮮的橙汁也很美味。 工作人員微笑着迴應,我能夠度過一個非常舒適的早晨。這是一家推薦酒店。"

"酒店房間的裝修風格非常詭異很容易休息不好"

"說不出一點可怕的髒髒的房間髒髒的,牀和地板滿頭髮,和黑!絕對無用的。滿的顯然已經被報告和拍了這建築中再也沒拍過照片"

"Better tha the two other hotels we used on our way from the UK to Italy to see family. Room was large, clean and air coditioned, and there was eveb a small fridge, which we appreciated. Breakfast was fine... meat and cheese as well as breads and yoghurts. I am diabetic so am used to skipping breakfast, but here it was fine. It was also quiet, which our last hotel mose assuredly was not. We were very, very pleased."

"漂亮的結構和主持人非常,可用和,而且吃得很好。我向大家推"

"的位置。超級公寓,很棒的游泳池,晚上很棒的早餐和廉價的酒"