住宿方回覆: Thank you for your kind feedback! We're delighted to hear that you enjoyed the clean and new rooms, the quiet and safe location, and our innovative "Do Not Disturb" electronic sign. We're also pleased that you liked our breakfast. We look forward to welcoming you again!Best regards,Ramada by Wyndham Astana Team
住宿方回覆: Dear Guest,Thank you for your continued loyalty and for sharing your wonderful experience! We’re delighted to hear that you choose to stay with us each time you visit Astana for business. It’s great to know that you appreciate our modern facilities, spacious rooms, and warm decor, as well as the excellent service from our staff. We look forward to welcoming you back on your next visit!Best regards,The Team at Ramada by Wyndham Astana
訪客用戶
標準大號床間
入住於 2024 年 9 月
商務出差
7 則評論
5.0/5
超棒
發布於 2025 年 1 月 3 日
性價比高,房間乾淨整潔舒適
住宿方回覆: Thank you for your feedback! We're glad to hear that you found our hotel to be great value for money and that you enjoyed the cleanliness and comfort of the room. We look forward to welcoming you again!Best regards,Команда Отеля Ramada by Wyndham Astana
Michael
標準雙床間
入住於 2024 年 7 月
商務出差
39 則評論
5.0/5
超棒
發布於 2024 年 8 月 23 日
房間不錯,附近很好開闊位置好,有免費單車可以用,喜歡這個城市
住宿方回覆: Thank you for your feedback! We're delighted to hear that you enjoyed the room, the open surroundings, and the convenience of our location. We're also glad you liked the complimentary bicycles and the city itself. We look forward to welcoming you back again!Best regards,The team at Ramada by Wyndham Astana
住宿方回覆: Thank you for your wonderful feedback!We are thrilled to hear that you enjoyed your stay with us and found our breakfast selection to be rich and satisfying. It's great to know that our front desk staff's English proficiency made your experience even better. We take pride in maintaining high standards of cleanliness and creating a pleasant environment for our guests.We hope to welcome you back in the future!Best regards,Ramada by Wyndham Astana Team
訪客用戶
大號床間 - 無障礙通道
入住於 2023 年 11 月
商務出差
83 則評論
5.0/5
超棒
發布於 2024 年 2 月 19 日
酒店非常的好也理想。是一個超級豪華的酒店,位置好早餐很高端,豐盛!
住宿方回覆: Dear Guest,Thank you for taking the time to share your positive feedback. We are delighted to hear that you found our hotel very nice and ideal. It's wonderful to know that you enjoyed our accommodations, convenient location, and the high-end, rich breakfast we offer.We appreciate your kind words and the recognition of our efforts to provide a top-notch experience. If your travels bring you back to the area, we would be honored to welcome you again at Ramada by Wyndham Astana.Best regards,The Team at Ramada by Wyndham Astana
訪客用戶
標準大號床間
入住於 2023 年 6 月
獨自出遊
50 則評論
5.0/5
超棒
發布於 2023 年 7 月 28 日
這家酒店絕對的贊,位置不錯,對面就是市政廳,第一總統博物館,再多走幾步,就是Ishim River 的河邊,傍晚河邊走走很愜意的;還有游泳池和健身房桑拿室,房間也好大,好驚喜;酒店還免費借用自行車,可以到處騎着車逛逛;前台小哥哥小姐姐都很友好熱情,必須贊👍👍👍
住宿方回覆: Thank you for your feedback! We’re pleased to hear that you enjoyed the spacious, bright, and clean rooms, as well as our convenient location close to the city center. It’s great to know that getting a taxi was easy and that the airport is just a 20-30 minute ride away. We look forward to welcoming you back soon!Best regards,The team at Ramada by Wyndham Astana
匿名用戶
標準大號床間
入住於 2023 年 8 月
與好友旅遊
7 則評論
3.7/5
發布於 2023 年 12 月 30 日
位置不在市中心,但打車也還方便。前台服務比較俄式冷漠。房間小陽台的夜景還不錯。👍
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your comments regarding our hotel. While our location may not be in the city center, we're glad to hear that you found it convenient to take a taxi. We apologize if the front desk service seemed indifferent; we'll certainly look into ways to enhance our guest experience.We're pleased to know that you enjoyed the pretty good night view from the small balcony in your room. Your feedback is valuable to us, and we'll use it to make improvements. If your travels bring you back to the area, we would be honored to host you again at Ramada by Wyndham Astana.Best regards,The Team at Ramada by Wyndham Astana
LiwenSusie
標準雙床間
入住於 2024 年 9 月
商務出差
5 則評論
4.7/5
極佳
發布於 2024 年 10 月 23 日
房間小了點,靠路吵了點,其他總體滿意,早餐符合我的口味
住宿方回覆: Thank you for sharing your feedback with us.We appreciate your comments regarding the size of the room and the noise from the road. We understand that a quiet environment is essential for a comfortable stay, and we will take your input into account as we continue to improve our services.We are glad to hear that you were satisfied with the breakfast and that it met your taste preferences. Our team works hard to provide a variety of options to cater to our guests' needs.Thank you once again for your feedback, and we hope to welcome you back in the future for an even better experience.Best regards,Ramada by Wyndham Astana Team
訪客用戶
標準大號床間
入住於 2024 年 7 月
商務出差
18 則評論
4.0/5
很好
發布於 2024 年 8 月 19 日
房間很小,但是挺乾淨,就是哈國服務員好像一次性用品添加不那麼及時
住宿方回覆: Thank you for your feedback! We're glad to hear that you found the room clean, though we apologize for the inconvenience regarding the timely replenishment of disposable items. We will address this with our team to ensure better service in the future. We appreciate your understanding and hope to welcome you back soon!Best regards,The team at Ramada by Wyndham Astana
訪客用戶
標準大號床間
入住於 2024 年 9 月
家庭出遊
10 則評論
4.7/5
極佳
發布於 2024 年 11 月 7 日
早餐不錯 房間性價比很高 前台服務一般
住宿方回覆: Thank you for your positive feedback! We’re delighted to hear you enjoyed our breakfast, found good value in your stay, and appreciated our front desk service. It’s our pleasure to make your experience memorable, and we look forward to welcoming you back!Best regards,Ramada by Wyndham Astana Team
訪客用戶
標準雙床間
入住於 2024 年 9 月
家庭出遊
1 則評論
5.0/5
超棒
發布於 2024 年 10 月 8 日
房間位置安安靜安全,附近的河邊適合散步
住宿方回覆: Dear Guest,Thank you for your kind review. We are delighted to hear that you enjoyed the quiet and safe location of your room, as well as the nearby riverside, which is perfect for a relaxing walk. We hope to welcome you back soon for another peaceful stay.Sincerely,The Team at Ramada by Wyndham Astana