阿斯彭梅多斯度假村

Do not stay at this resort, it doesnt have its operations together and might just ruin your ski vacation because of it. It's not like ******* is some new website. We got stuck last night in town and the only room available was booked and prepaid on *******. I was delayed so my 18 yr old son had to check in and the hotel they simply wiped out his checking account by charging thousands on his debit card even though he provided them the ******* confirmation number that clearly showed the room prepaid. When I spoke to them today they said it was a mistake and nothing they can do as he just has to wait for the banks to refund it. It's little things like this that make this a 2 star hotel at best. An operations mistake like this rippled into my son not having enough funds to get a lift ticket to ski and the money is still not back into his account.

The staff, everyone of them were excellent, friendly, helpful and made the stay excellent! Thank you to each one. The menu was wonderful and meal presentation couldn’t be better. The bar staff were great and made our evenings very special. Thank you to them also. Loved the fire in the fireplace, a great touch!

Excelente servicio , todo el personal muy pendiente de atender nuestras necesidades y solicitudes en todo momento. Solo como observación que la carta del restaurante sea un poco más variada y amplia.

I was not able to make it due to weather and hotel manager did not offer a refund or credit i would not recommend

Nos encantó el trato tan amable y personalizado. Sumamente limpio y tranquilo. Siempre se preocuparon por nosotros

Excelente lugar, vistas impresionantes, personal muy atento en el restaurante