W阿斯彭的天空住宅

I would like to say that Aspen still with me I would like to thank you Diego the concierge manager who made the possible and the impossible to make my trip the best trip I have ever had in my life! Also the kitchen crew they were very nice and made me few there was home.

Recently visited this property for a quick weekend getaway! Having stayed at 3 properties in Aspen, this is the most “fun” one. Of particular note, the front desk agent, Mitsi (spelling?) did a phenomenal job welcoming us to the property and creating a fun atmosphere. She is exactly the type of employee that I would expect from the W brand, fun, welcoming, and outgoing. She is a great asset to the brand and she made our stay memorable. The property was clean, beautifully designed, and conveniently located. One thing to note, there IS sunscreen at the bar on the rooftop, I should have used it. Overall, I would return to the W Aspen as it is a welcome departure from some of the ‘traditional, luxury properties.

I have stayed at many W hotels and they never seem to disappoint, for sure they delivered at the W in Aspen. The hotel offers completely rides to/from the airport and throughout town in a few nice BMW X5’s. We never had to wait long for a ride anywhere. The hotel was over sold and we tried to get an upgrade with no luck and we’re concerned about the roll from a few other reviews. They were wrong, we had the room with 2 queens and one was elevated. This set up made the roll feel more spacious. The room itself had modern decor, plenty of storage in the closets and the signature heavenly W beds. There is a nice Lavazza coffee machine in the closet and they have a small refrigerator if you need it. Some reviews complained of lack of space, I was traveling with a friend and we had plenty of room for all of our stuff. They have a DJ every afternoon in the bar on the second floor. This place was not busy during the week, it seems like only on Fridays and Saturday’s, but on those days it was a good crowd for Apres ski. We did eat here and the burger and Mahi was solid. They also have a good breakfast. On the roof they have a good sized hot tub and heated pool. There is a heated towel cabinet but no where to really put your stuff so you have to run from the bar where you dropped your stuff to the tub. The tub faces the mountains and you get a great view on a clear night. The bar is closed in the winter but I would suspect it’s a cool spot in the warmer months. The location is also great. If your skiing Ajax there is a small path you can take and walk right to the gondola. Across the street there is a market and pharmacy, you can also walk just about anywhere from here. The W delivers in all the right places! Next time I’m in Aspen I will be returning

This hotel tries to be hip and modern at the expense of practicality. Our room was a 2 bed queen with the beds configured in a bunk bed type arrangement. The TV was on a pole at the end of one of the beds. This arrangement put one person next to the wall, and when they needed out of bed, they had to crawl over the other person. Anyone with claustrophobia would be very stressed in this situation. I’m sure the poor housekeeping staff hates this arrangement. The lights in the room, again while trying to be cutting edge, were not user friendly. The lounge/restaurant area was nice, but apparently they couldn’t decide if it should be a club or a restaurant/bar. There was a dj that arrived around 5:00 p.m. and began playing very, very loud music until maybe 7:00-8:00. There is not a dance floor. This was very confusing and not a relaxing, comfortable vibe at all. Why wasn’t the dj there at 10:00 p.m. rather than late afternoon? The hot tub/pool area is on the roof and nice very. The workout facility was also very nice. The staff was also nice and friendly. All in all I would not recommend this property. If you are looking for a nice, relaxing stay, this is not your place.

My recent six-night stay at the W Aspen, made possible through points and shared with friends, left me with mixed feelings that reflect the highs and lows of this upscale establishment. Upon arrival, the gesture of offering prosecco at the check-in desk was a pleasant touch, although I would have preferred it served in a glass rather than a plastic cup. Despite encountering some challenges with my reservations due to the hotel's stringent cancellation policy, the staff efficiently accommodated my requests, allowing me to switch to a more desirable room on a higher floor after the initial night. As an Ambassador elite member, I appreciated the personalized attention extended to me, including the opportunity to tour alternative rooms and select one that better suited my preferences. The breakfast buffet, a highlight for elite members, was truly delightful, boasting a diverse selection of fresh and savory options that catered to discerning tastes. Throughout my stay, the housekeeping and turndown services were consistently impeccable, complemented by thoughtful amenities like quality bath products and indulgent chocolates. The hotel's strategic location, while not offering ski-out convenience, proved convenient for accessing Aspen's attractions. I was particularly impressed by the hotel's responsiveness to my needs after sustaining an injury while skiing, promptly providing a wheelchair for my comfort and convenience. Moreover, overhearing the hotel's general manager express his vision for elevating the guest experience underscored the team's commitment to excellence and community engagement. However, my overall impression was tempered by a few notable shortcomings. The malfunctioning hot tub throughout my stay was disappointing, and hearing about welcome amenities received by other guests but not extended to me felt like a missed opportunity to enhance my experience. Furthermore, the lack of privacy in the first-floor rooms, especially considering the premium price point, is a notable concern that warrants attention. The resort fee, coupled with parking charges, felt disproportionately high given the value provided. Despite these drawbacks, I remain open to revisiting the W Aspen in the future, acknowledging the luxury it offers amidst areas ripe for improvement. Ultimately, my stay was characterized by both positive and negative experiences, highlighting the hotel's potential for delivering a truly exceptional guest experience.

Recent stay in Aspen at the W and it was underwhelming. I have stayed here several times over the years. Location is great. People were friendly and helpful but the vibe has lost its luster. Not exactly alot of choices as a Bonvoy member so it is what it is. The roof was empty all three days (and nights) and hot tub was broken. Not even a bartender. Total disappointment on the vibe. Breakfast was underwhelming as is the entire property now. Way over priced for what you get . Even for Aspen. They were on time to pick us up at the airport and its a 10 min ride to the hotel. Transportation was good back snd forth to dinners. Concierge was unable to make any reservations for us for dinner as all the hot spots were “unavailable” ….. Amex took care of it though. It seems they are resting on the W name, location, and reputation. It needs a reno and to not have the roof and lobby/ fire pit going strong fir Apres ski’ was a huge disappointment.