庫巴皇宮飯店

庫巴皇宮飯店的評論

庫巴皇宮飯店

8FJX+RHH, Ispik Rd, AZ4002 Aski Igrigh, 阿塞拜疆查看飯店詳情
庫巴皇宮飯店
庫巴皇宮飯店庫巴皇宮飯店庫巴皇宮飯店
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庫巴皇宮飯店的真實房客評論

9.2/10
滿意
31 則評論
驗證過的評論
位置9.3
設施9.2
服務9.3
衛生程度9.2
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所有評論(31)
好評(23)
附有照片/影片的評論(6)
負評(8)
匿名用戶
入住於 2025 年 1 月
其他
2 則評論
10/10
超棒
發布於 2025 年 2 月 11 日
جميل جدا هذا الفندق من افضل الاماكن التي سكنت فيها
翻譯
Cassie Y
入住於 2024 年 2 月
夫妻/情侶出遊
25 則評論
9.0/10
滿意
發布於 2024 年 3 月 23 日
房間 設施都一般 不過服務很熱情 晚上參加了當地的迎新活動 感覺很棒 皇宮可以走走逛逛猶如仙境 早餐很棒
訪客用戶
入住於 2023 年 4 月
好友出遊
3 則評論
10/10
超棒
發布於 2023 年 5 月 15 日
Все было отлично. Несмотря на то, что я не очень люблю такой дизайн интерьера. Бассейн потрясающий. Красивая территория
翻譯
訪客用戶
入住於 2023 年 7 月
家庭出遊
1 則評論
2.0/10
發布於 2023 年 8 月 9 日
الفندق جميل ورائع ولا يحتاج أن تذهب إلى مكان متواجد فيه كل شي العاب ومطاعم وتنزه
翻譯
Ilham Abdullayev
入住於 2023 年 11 月
夫妻/情侶出遊
40 則評論
10/10
超棒
發布於 2023 年 12 月 3 日
Good ans clean hotel
翻譯
mohamed n
入住於 2025 年 3 月
好友出遊
8.0/10
很好
發布於 2025 年 4 月 30 日
rien dire un grand palace chambre spacieuse hôtel bien équipé j ai bien aimé la piscine un grand jacuzzi un grand merci pour Mr Seinor finesse bien équipé le seule problème c est avec un réceptionniste :on était un groupe de 16 Marocains les 14 ils pris leurs passeport on est les 2 derniers une fois j ai demandé nos passeport le réceptionniste il nous donne nos passeport après il a repris les passeport j ai lui dit que le réceptionniste qui était avant toi il a scanner les passeports encore il nous donne les passeports mais une fois de plus il a repris les passeports je lui dit que les 14 Marocains avant moi ils tous leur passe alors c est quoi le problème alors j étais choqué lorsque m a demandé est ce j ai une attestation de service d immigration ?? alors là vraiment c est manque d intelligence parce que les Marocains n ont pas besoin de visa en plus avant moi il y avait 14 Marocains il s agit de réceptionniste Najat c est le seul hic
翻譯
Suhaib T
入住於 2025 年 8 月
家庭出遊
10/10
超棒
發布於 2025 年 9 月 5 日
الخدمة ممتازة ترتيب وتنظيم الفعاليات بالإمكان الاستمتاع بالمناظر الطبيعية واستخدام جميع المرافق ... يوجد قطار للتنقل بالفندق الطعام ممتاز جدا
翻譯
訪客用戶
入住於 2023 年 11 月
家庭出遊
2.0/10
發布於 2023 年 12 月 26 日
Had booked 2 rooms for a family vacation. Had a horrible check-in experience that ruined the entire holiday. Was allotted a room outside the elevator, and we requested to change it. This simple request would have been executed by any 5 star hotel swiftly within minutes. We had to go back & forth over 2.5 hours with no luck. The staff kept arguing about not informing them before checking in instead of finding a solution. Totally unprofessional in handling customer concerns. Our second room was given 1 hour late, and the hotel didn't take any responsibility. The hotel doesn't believe in customer centricity. It is rated as a 5 star but with 2 star attitude & experience. Guest are at their mercy. Staff is inhospitable and inflexible. Service is very poor. Request to talk to the GM was also denied. The guest relations manager said she didn't have GM's email id. Have never come across a hotel where staff does not have GM's email. It's such a shame that staff is resorting to such tactics to deal with guests. The resolution offered was that we will refund your money for 2 nights. The hotel is in middle of no where and they expected us to find hotel room instead of finding us a solution. We travelled all the way from Dubai for this vacation, and everyone was so disappointed. Please avoid.
翻譯
訪客用戶
入住於 2023 年 10 月
其他
2.0/10
發布於 2023 年 11 月 7 日
Я приезжаю в этот отель со дня его открытия. В последние два года первые два ряда столов в северном зале, где в праздничные дни проходят концерты, продаются по цене 2000 манат,хотя при бронировании отеля стол обязаны предоставить бесплатно,если там никто не сидит.Некто по имени Самир,который представился операционным менеджером, продает стол за 2000 манатов и говорит, что если вы хотите сидеть за столом в первом и втором ряду, вам придется заплатить 2000 манатов. На вопрос о копии чека на 2000 манатов, оплаченного за бронирование столика, он отвечает, что это конфиденциальный документ.Он очень грубо и невежественно относится к клиентам. Я являюсь свидетелем того, как уровень обслуживания в ресторане этого отеля снижается с каждым годом. Обидно, что можно превратить такой отель в отель низкого уровня и низкого качества.
翻譯
訪客用戶
入住於 2023 年 8 月
家庭出遊
2.0/10
發布於 2023 年 9 月 10 日
تعامل الموظفين سيء جدًا اثاث الفندق قديم صوت الموسيقى عالي جدًا ومزعج الفعاليات محدودة جدًا الفطور أقل من العادي وما فيه خيارات كثير وخدمتهم أثناء الإفطار غير جيدة الفندق لا يتسحق الزيارة ابدًا وكلمني شخص من الفندق يطلب مني ازالة تعليقي في بوكنق ومدح الفندق وهو امر غير جيد جدا ولا يليق بفندق ٥ نجوم ونهاية الاقامة يتم التواصل معك لوضع تعليقات جيدة للفندق وهذا امر غير جيد
翻譯
訪客用戶
入住於 2023 年 6 月
其他
8.0/10
很好
發布於 2023 年 7 月 22 日
Pluses The venue is very beautiful but see below. The staff are good and are accommodating, except the pool staff. Negatives The food is below standard, not fresh, and the region has no other restaurants. The beautiful environment/ambiance is ruined by blasting or thumping noise at the pool, but far worse. it was horrific, so inappropriate and ruined my stay at this hotel. I asked numerous times for them to stop it, esp since I was the only person at the pool. Most likely this unpleasant noise kept everyone else away. I would not recommend this hotel if you're looking for a peaceful, quiet place to relax and enjoy the surroundings. The noise from the pool area will blast you out. It's most unpleasant.
翻譯
訪客用戶
入住於 2023 年 4 月
其他
10/10
超棒
發布於 2023 年 5 月 30 日
Definitely one of the best hotels I've ever stayed at. The landscape, nature, beauty, facilities are all unmatched. I'd even say that if you go to Azerbaijan just for this hotel, it'll be worth it. Be sure to travel in the right season though as it can get too hot in the summers. But that's true for the entire country and not just this hotel.
翻譯
訪客用戶
入住於 2023 年 5 月
夫妻/情侶出遊
10/10
超棒
發布於 2023 年 6 月 2 日
This is the 3rd trip to this place. And I have to state that, this place has been constantly improving since absolute failure during Rixos franchise. If you have a chance - visit off National holidays, prices are cheaper ) . Overall great experience.
翻譯
訪客用戶
入住於 2023 年 5 月
其他
10/10
超棒
發布於 2023 年 6 月 11 日
Perfect! One of the best Hotels I have ever been. Great service, clean and impressive. breakfast was very good, a wide range. Excellent game room, clean pool and hot tub, luxurious changing rooms and amazing Turkish Hamam.
翻譯
訪客用戶
入住於 2023 年 2 月
其他
6.0/10
發布於 2023 年 3 月 14 日
The visual aspect of the hotel was indeed palatial. It was beautiful. Beyond that, it was pretty awful, but some of that may have been simply because the heat was turned up to about 85 in the room, and there was no way to turn it down. Well, you could turn it down but you couldn’t set the temperature at a comfortable sleeping temperature. You could simply turn off the heat, but there is no way to cool the room without opening the windows. Of course, living on a noisy street at home, I was reluctant to open the window during the night for fear of noise. Big mistake. We were in the middle of nowhere and I’m sure it would’ve been quiet enough to sleep. Also in its eagerness to be palatial, everything was controlled by buttons on the wall that were lit up in red or green. But although someone showed us to our room and someone else came to bring a cot, no one bothered to explain the workings of the room. So after my attempts to close the curtains to no avail, I noticed a shade that was high up and realized that there was a button on the wall to close the shade. There were buttons for the lights and buttons for everything, and when we turned off the lights to sleep, all the buttons were so lit up that the room never got dark. It also took us until the next morning to realize that there was a shade for the bathroom. There was a separate toilet stall and a separate shower stall but if you wanted to simply brush your teeth or change your clothes, that part of the bathroom had a glass wall separating you from the sleeping area. Since our son was with us, we especially wanted some privacy for changing clothes and for being able to turn on the light in the bathroom at night without lighting up the whole room. The next morning we discovered that there was another shade there that we could have closed, but it certainly wasn’t obvious and no one told us. I think I had a few other complaints but luckily, I don’t remember them at this point! The breakfast was over the top with the amounts and variety of food at the buffet.
翻譯