萬麗羅利北山飯店

Awesome place to stay

I reserved this hotel to celebrate my 10yrs anniversary, I was expecting more from the Renaissance especially for the price that they charge. I reserved a room with a Jacuzzi and when I got there they told me no, and gave me a tiny room with a small tub instead. Everything was outdated. my first time staying there and i left very disappointed. won't stay again.

Overall this is a good place to stay. I like the convenient free parking. I think it's a little over priced for the quality of the bed and bedding, and bathroom amenities. But the convenient location make up for it and cause me to return to it when I need a hotel in the Raleigh area.

Helpful front desk staff. Hotel is what you would expect for the price point. Decent sized room, comfortable bed, nice toiletries. On parking... Self parking is included but is hard to find. Go down the hill for covered parking and follow signs for the hotel. The front area is tiny and used for checking in and valet. So you could easily pay for valet unnecessarily. There is an elevator in the parking garage that takes you straight to the lobby. Much easier than fighting traffic at the front of the hotel.

From the moment I arrived, I was greeted by the friendliest staff! Cye and the entire team were helpful and knowledgeable and always seemed interested in helping me enjoy my time here. The room and property were clean and well maintained. I enjoyed using the gym next door and really had fun shopping and dinning… there were so many excellent choices! I will definitely return to this location next time I visit the Raleigh Durham area.

Excellent area with loads of dinning and shopping options. Friendly staff and great value!

The checkin process was smooth. I got there a little early and my room was ready. The front desk staff were friendly and helpful. I had lunch at the hotel’s restaurant and it was amazing. The bartender was nice enough to make me a mocktail (they aren’t on the menu), which was amazing. My room was clean. I thought the pillows were a so soft, which is my only complaint. I had the buffet breakfast which was really good. Also, they had turkey sausage which was a plus. Restaurants were in walking distance. I would stay at this hotel again.

The staff needs some work. My husband and I who are Marriott Bonvoy members were denied breakfast rudely by a female front desk employee. The first room that we were given had no working AC in the room and fridge was warm. I am so disappointed and dissatisfied!