箭磨坊飯店

Sunday lunch with daughter and son in law. We were seated in the bar area as we booked very late. I was anticipating trouble but the table was fine - no issues. The restaurant was very busy and it looked as if they were a bit understaffed - we had VERY slow service but thtas not a problem when you have nothing planned. The food , as usual. was very good. Good choice of roasts for Sunday - the porchetta was very good indeed. We had the puddings charge deleted as the service had been so tardy so good response. I see from other reviews the service was an issue in many cases. I suggest they have waiters allocated to a set number of tables so you know who to look for when service is needed. Not as good as the Bell at Alderminster - same group, different management!

Poor restaurant meal experience - the service was very good and the environment was very nice but certain vegetables were luke warm and other items (namely chips) were clearly not freshly cooked. Very disappointed given the price point and hype.

Standards have really dropped. We live locally and often visit. I feel the emphasis is now on a money making business. I recently visited for a works party ( all local District nurses NHS ). Service and food were very poor. We paid a supplement for steak (Christmas menu). Unfortunately we were unable to speak to any members of staff as they didn't once come over to ask if anything was ok. It took 3 attempts to ask for some mustard. I decided to visit the next week with my 2 boys. Boys had burgers which were fine. However, I ordered the Turkey It arrived with 1 carrot, 1 pigs in blanket, half a sprout and a pile of kale which had obviously been placed over the top to hide the fact I had no vegetables. Both the roast potatoes and pigs in blanket were not edible. They were hard as rocks. The following week i received a feedback form to which I filled in. I haven't received any feedback. I've recently made a comment on Facebook advising them to start responding to their negative feedback as it seems to be increasing.

Great meal and attentive service from Matt . Thank you. Everything was delicious, and nothing too much trouble for our lovely waiter Matt . The scallops were excellent, and even though the place was packed there was still attention to detail.

A group of 5 friends went on a weekday evening. Table was booked for 7pm, waited a long time for service and then a long time for the food to come (4 of us had the beef salad). By the time we'd finished our meal (no starters) it was 9:15. No one came to ask how the meal was and no one came to offer drinks. We had planned to have a dessert and hot drink but as the service was so slow, we didn't want these at 10pm at night and we were so thirsty, we just opted for a cold drink. Venue is lovely but I find food & service hit & miss. Left feeling hungry, thirsty and penniless.

A family gathering of 7 all enjoyed an excellent meal in beautiful festive surroundings with efficient & friendly service. Portion sizes were just right being able to have enough room to indulge in a delightful dessert without feeling over full. Overall would definitely recommend.