Just home from a stay here with my partner and witnessed the rudest behaviour from one of the managers, which means I wouldn't go back. People were still finishing breakfast one morning when this woman stormed out of the poolside snack bar and shouted across the pool area to a poor lady to "put back" some cushions she'd moved from one (unoccupied) sunbed to another. Everyone was looking and the poor guest had to ask her to stop yelling. Despite signs outlining pool etiquette (including not to leave towels on sunbeds) everyone pretty much does what they like at this place. So this poor guest was bewildered and a little tearful and humiliated when I spoke to her later. She had a back complaint so had just wanted a cushion on her sunbed which was in the shade. I've never witnessed such terrible customer service in my life, screaming like a banshee at a paying guest! The hotel is pretty average. It benefits from a beachfront location and the rest of the staff are nice enough. But this woman manager needs a lesson in manners and i wouldn't give the place my money again based on her behaviour.
翻譯