阿雷基帕Mundo Alpaca附近住宿

酒店全新,看起來很有禮,位置不錯。服務很友好,也很有幫助;我們開了一次次遊,上午3點開始,接待員積極的帶入口吃早餐袋。他們也在前台待會下午3點,不幸的是我們早上在洗衣裏沒有熱水,水也沒利。

這是一家美麗的酒店,有很多美妙的特色,位於一個偉大的位置。工作人員非常出色,非常勤奮,對他們來說沒有什麼太大的麻煩。水療中心的按摩女士很棒。我給它4*而不是5*的唯一原因是因爲我在最後一天晚上在餐廳吃的雞肉溝飯中得了沙門氏菌食物中毒 - 最後我不得不住院,在IV線呆了3天。請檢查你的廚房程序,因爲我不想讓其他人不得不處理這種情況,因爲它幾乎把我整個旅程的剩餘部分都抹去了,包括馬丘比丘,這是一個很大的恥辱。

Good hotel, large room with comfortable bed and everything you need - hairdryer, TV etc. Fan, no air con. Has a lift. Reception good and helpful, speak English. Breakfast very good. Convenient location, easy walk to main square. Tried a massage at the hotel, expensive but good!

Nice decor and styling in the rooms, large and comfortable bed (we had a private room just a bit back from the pool area). The inclusion of a fridge was a plus point. The cleaning staff were helpful and courteous. When we checked in, the guys working reception helped us up to the room with our luggage (I had been volunteering in Arequipa for 2 months prior so had a few bags). However, when I asked on our way out if they had anyone available to help take our luggage to the taxi, it was a hard “no ofrecemos ese servicio” 😕 So I guess it depends who’s working that day as to what level of service you get. The bar area around the pool was nice with lots of seating options to chill out, but the water in the pool was absolutely freezing and even cold water swimmers wouldn’t be in there much more than 10 minutes! I removed quite a lot of bugs during my swim, so a regular clean with a net wouldn’t go amiss. The worst aspect of this place was the obnoxiously loud and unrelenting music. I couldn’t even get peace and quiet in our private bathroom. I get that the poolside party is their vibe, but I really don’t think they need quite so many hours of it in their schedule. With retrospect, I’d have chosen a quieter hotel. Finally, we booked a massage. I thought it would be a nice way to round off our trip, the price was equivalent to about £30 GBP which I thought was a good deal. I’d had an excellent massage at Selina in Baños, Ecuador, so I was looking forward to it. Well, both my massage (hot stones) and the one my boyfriend had (regular massage) were so comically bad that we still joke about it 6 months later. I asked the masseuse in fluent Spanish 5 times and in a variety of different ways to really use a bit more pressure, but no…. the two of us spent an hour each being half-heartedly rubbed with oil by someone who clearly had received very little training and was unable to locate any knots, any areas of tension, anything. I actually left more tense than I went in! I did tell the reception so I sincerely hope they have recruited a new massage therapist. Overall, there are some benefits to Selina such as the relative proximity to the city centre whilst also having a pool. However, I wouldn’t rush back and didn’t find it quite as good as the other Selinas I’ve stayed in in Central and South America.

酒店本身位置優越，工作人員非常愉快，公共區域很漂亮。但是，我們發現大多數高級間都是黑暗的，令人沮喪，沒有或只有很少的自然光。他們沒有在照片中向您顯示這些。早上10點到達後，我們被告知要在下午2點返回，因為沒有乾淨的房間。可以理解的但是，作為4人的聚會，我們看到了2個小暗室，我們拒絕了。後來有4個房間，都是小的，黑暗且幽閉恐怖的房間，我們在三樓定了一個房間，是最好的一室。但是他們沒有告訴我們他們正在頭頂的屋頂露台上進行建築工作。我們可憐的朋友，別無選擇，只能解決第一個黑暗和令人沮喪的選擇。 （我們先扔了一個硬幣）。不確定誰會變得更糟！ 可悲的是，我們一點都不印象深刻。尤其是當我們在兩天后又要返回另一個夜晚時。 他們是否保留要預訂的垃圾房間。來賓？誰知道。但是我會發現很難推薦這家酒店。如果我是您，並且您打算留在這裡，請首先檢查您的窗戶是否不向外看，並且窗戶沒有在您上方整修！

Es un hotel muy acogedor y con buen servicio y buen desayuno.

Excellent, excellent, excellent!!! I stayed at Tierra Viva Plaza Arequipa during my holidays in one of the most beautiful cities in Peru 🇵🇪: Arequipa . The location is great, safe and near the best touristic places, shops and restaurants to be visited. All the staff at Tierra Viva Plaza Arequipa hotel is 1000% helpful, polite, friendly and ready to run the second mile. Thank you for such an amazing customer service to all of them!!!😀 Wonderful a**osphere !! Nice music !!! Clean and fresh rooms !!! Delicious breakfast !!! Brilliant staff !!! Punctual transference from Cruz del Sur/ Airport to the hotel and viceversa !!! Superb customer service !!! Of course, I can recommend this ‘brilliant’ hotel to ever who would like to visit, enjoy and have the most amazing experience and holidays in Arequipa😊. Thank you !!!

Breakfast balcony area is a blast. With a view to the Cathedral. Hugo one of the staff members was very helpful with our specific needs such as the great espresso double shot coffee cup. Magical experience since you are right at the Plaza Mayor of Arequipa.