希爾頓歡朋飯店-克拉克斯蘇密特(Hampton Inn Clarks Summit/Scranton)

The bed was horrible. It felt like sleeping on a piece of plywood. The pillows were so thin, they did not provide any support. I woke up sore both days after 2 horrible nights of sleep.

Loved the hot cocoa bar and warm cookies! The hotel was so clean and cozy. We had a great stay.

Just an overnight stay but just what we needed after traveling. Extremely Comfy beds and pillows, delicious restaurant next door, friendly staff and nice breakfast! Facilitates we’re like new.

The room is spacious and has amenities like a mini fridge, coffee, and an iron. The place is very clean and even though I was near the elevator, I never heard people coming in and out. I felt safe and secure in my room.

It probably has the highest room rate of Clarks Summit hotels. My room was clean and the bathroom spacious. The lack of conveniently placed usable lighting in the room required me to unplug the desk lamp and plug it in on the shelf between the beds. There were no instructions on how to use the tv remote, so the tv was useless during my one night stay. The desk clerk offered little help in this situation. And the toilet paper roller is behind one’s left shoulder, requiring strenuous movement to get sheets.

What I will comment on is the high degree of professionalism, the night of 9/0/23. With a raging flood out side these folks got guests into rooms with no electricity on. They should get an award.

We had a great check in experience and the rooms were very nice. The only issue we had was the flash flood that occurred caused the hotel to lose power and because the hotel set back off the road and over a small bridge, the small creek flooded causing us to be trapped at the hotel. We couldn't get out to get something to eat, nor could we order delivery. We wished that the hotel would have put out some of their breakfast food so we could have had something for dinner.

We were in the area ti help my son find an apar**ent for his upcoming internship. We found the staff to be very friendly and the room, amenities, and complimentary breakfast exceptional. We will return in the future for sure.

location for my needs was good. Request to clean room denied because " you must request by 9 AM" This was not verbalized to me at check in ...nor was this time limit requirement stated on the notices on the bathroom mirror. When I commented on this to the front desk on checkout, all I got was how it was my fault ....push back on me, the customer. Not good.