安特衛普KBC Tower附近住宿

一個可愛的酒店,如果你需要去安特衛普,它的理想位置是靠近酒吧、餐館、購物和鑽石區。房間乾淨整潔,有一張大牀,沒有茶或咖啡設施,但你可以上樓到六樓,使用機器(如果工作)。我唯一的問題是我需要使用吹風機,大約2分鐘後,它停止了工作,這是我唯一的問題。肯定會再次使用這家酒店,這是一個完美的地方。在我忘記之前,我確實問了一位員工如何去釀酒廠,其他人給了我方向,非常感謝你,很抱歉我沒有收到你的名字,但很感激

The least to say is that this hotel has known better days ... very long ago! The rooms are gloomy lit, furniture and curtains outaged, floorcarpet with numerous dirty spots, bathroom is extremely basic and the worst is the heating: I arrived in the room at 6 p.m. and the heating was off, temperature was probably around 15 or 16° - only after a couple of hours it was better, but though put on maximum, I hardly could get more than 18° during the night. Breakfast, for 23€, was spartan; scrambled eggs and bacon were cold.

就在安特衛普市中心，在一個熱鬧的地區，有很多值得一看的地方，鑽石區，安特衛普市......我的預訂有誤，酒店經理確實找到了解決方案，她是真的很好，樂於助人，酒店工作人員在上面，我沒有什麼不好說的，真的很棒，我會回到這家酒店。

A hotel with a psychedelic interior - like a magic eye in hotel form! This hotel more than deserves it's '42nd best hotel in Antwerp' status that trip advisor affords it! After having been given a room with a drizzling, broken shower that was reserved for disabled people (doubly annoying... no, triply annoying as no disabled person should have to put up with a shower like that either!), we had our room changed (bafflingly an 'upgrade' that was actually smaller), though we were offered a free breakfast for our pains.

房間很大，一個房間有1.8米大床，和一個沙發床。酒店要求我給兩歲孩子定一個床。房間裏還有一個長條高桌子，配兩把高腳椅子，有微波爐、洗水池。大堂出門左轉的地下室就是ah超市。馬路對面就是安特衞普火車站。就是離古城要20多分鐘車程，地圖顯示騎車9分鐘。早餐不是很豐盛，不過有一個自助華夫餅機。

Friendly counter and allowed to go to my twin room 4 hours early. Very clean hotel with towels and water supplied. No kettle but I think this must Bea Belgian thing. The station is opposite but it is 20 min walk to the old town. Fine for me but some may want to be nearer. The walk there is the main shopping street. Overall I think it was great value. As a note to other guests, and I always write this, please be more considerate when talking in the corridors especially before 8am. Whisper, your voice echoes and sound meds like you’re shouting. And don’t allow to doors to slam shut!!

離安特衞普中央火車站近。房間寬敞、舒適、乾淨，窗户能打開。沒有電熱水壺，可到樓下咖啡機接免費熱水。20歐按金可借用吹風機。

酒店乾淨舒適,離市中心只有1/2hr步行。夜店員Berkay夜店超時超時,提供深夜服務,噹噹地所有餐廳從附近活動回來晚後都關門時點披薩。救命!

非常高性價比的酒店，一層還有鋼琴可供彈奏，房間設施齊備

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo