Stay away from this hotel! For those who want to enjoy their holidays, I strongly recommend to stay away of this so-called “hotel”. Here is a brief summary of our experience: • Nice Rooms but with noisy air conditioning and extremely loud refrigerator. • No sound isolation in the walls or Windows. You hear normal conversations and barking dogs like they are next to you. • Worst of all the Hotel is just next to a dog shelter with 20 or more dogs. This was written nowhere and the dogs start barking and wake you up as early as 6:00 in the morning. Regardless of being an animal lover, sleep is almost impossible to come by here. • The owner is extremely aggressive and hot-headed, not hesitating to make threats and even resorting to physical intimidation. • Kind Service staff but unreliable. • The breakfast was a bit mediocre, no buffet or choice. Longer Version: When we spent our first night at the hotel and were awakened at 06:00 in the morning by barking dogs, we decided to inform the Receptionist about it and kindly asked for an early checkout. We initially tried to find a solution with the receptionist, who showed understanding and attempted to negotiate so that we would only pay for 2 out of the 11 nights. She assured us that it is no problem and was very helpful. However, after much back and forth and one really low ball offer (200 of 850 Euros) they offered to refund 470 850. That was not ok since we only stayed for 2 nights. So, we tried to explain that they have the responsibility if they don’t disclose their proximity to a dog pound but that we would be open to meet in the middle price wise. They said no. We told them that this was not making a good image for a review and we finally had to agree to the deal and got only 200 Euros and the rest in Turkish Lira because they didn’t have more Euros. Disappointed with this compromise, we returned to our hotel room around 22:00 to prepare for our next journey at 03:00 in the morning. Which the reception knew about. Since we couldn't find another hotel that same evening, we stayed for one more night, which ultimately turned out to be a grave mistake. At 11:30, there was a knocking on our hotel room door. They wanted us to pay 20 Euros for the Shuttle service from earlier. My husband told them we would pay it at 03:00 when we do the check out. The guy agreed and said good night. At 11h45 someone knocked at the door again but my husband was under the shower and shouted “I come down tomorrow, ok?”. The guy stopped knocking. Then the situation got crazy. A bit midnight(!), when we were finally in bed, they started pounding on our door extremely loudly and violently. After some hesitation, my husband opened the door, and the owner was standing there with the receptionist and another guy. He verbally attacked him and physically intimidated him. My husband tried to explain to him that we will check out and pay the 20 Euros in a few hours, what is the problem? The owner did not wa
滿意
80 評價