波士頓安多弗Residence Inn 飯店(Residence Inn Boston Andover)

不錯的地方圖片是房間看起來像大電視舒適的床有很多停車位衹是我認為我不喜歡你的卡上有75美元我從來沒有在這些連鎖酒店付款那麼多錢總是20

I arrived with confirmed reservations that I made over a month ago. I was told that there was NOT a room for me. I was transferred to another hotel, further away from the training site where I was taking 10 hour classes. I booked this hotel over many others for its supposed cleanliness, room decor, breakfasts and other amenities. It's one thing to walk in on a chance to get a room and be denied, quite another to arrive with confirmed paid reservations and find you don't have a room. Supposedly the transfer was "free of charge" and that "I will get a refund on my charge card." We'll see as it hasn't posted yet!

The carpets were filthy in our room, the tub had rings, the bedding had stains Not happy at all for a Marriott location. I would never stay here again not Would I ever recommend this location

To begin, the air conditioning in our 2 bedroom suite was inadequate. The living room area was cooled by air coming from the window air conditioners in the 2 bedrooms. Ok when doors were open in both bedrooms but area was warm when doors closed. TVs were on in both bedrooms but no picture and the remotes did nothing. It took very long before repair man arrived on second day of stay. After repair man visit I discovered that in order to make TV work properly I had to manually turn TVs on before remote could control channels. Remotes did not turn bedroom TVs on. Needed extra towels and was disappointed by response from staff. I had to specify the number of people staying in our room but there were only 3 bowls for 5 people. Had only 4 towels for 5. We didn’t eat in much but I would expect the kitchen should have had 5 of everything including and extra chair for the dining table.

The website has the wrong address and the number is too long so it is uncallable. It is impossible to find. My room was so noisy it was impossible to sleep. I must have had a major a/c or fan under my window. I was unable to control my temperature, it was so loud and cold that i had to just turn mine off. It was still really loud. The room was dirty. There was hair in the shower and sink, the rugs were stained. No one came in my room to clean during the day. There was no place to put my suitcase except the coffee table. Most tables had not been wiped, there was sticky stuff on one of them. I was not impressed at all

Woke up at 3:30 in the morning with bites all over my ankles. Couldn't sleep. Staff was friendly and accomodating but my stay was ruined. Had to stop at the *****tore before I left town to spray the bites.

They ‘couldn’t find our reservation’ despite our confirmation number and confirming the reservation with the hotel directly 5 days earlier. There were other people in the lobby with the same issue. Eventually we left for a two rooms nearby (we had a two bedroom suite originally) that cost twice as much and ********** only reimbursed us for one room in exchange. STILL haven’t gotten the refund for the original hotel (that we never stayed at) OR the one room that was rebooked.

Cleanliness issues in room, check-in took over 30 minutes with only one new employee on a Friday night. Lobby bathroom without soap for 24 hours. Disappointed with hotel overall…