安克雷奇市中心/西普克里克蔚景溫德姆飯店(Wingate by Wyndham Anchorage Downtown/Ship Creek)

They got me adjoining rooms, as I asked for in notes. Bed was mediocre, nothing special, same with room. Pool is freezing, no heat at all. We asked for a 4am shuttle to airport, but they didn’t schedule it. They made it right by paying for 2 cabs to get my family to airport.

It must of been a new takeover for Wyndham. Its not a Wyndham standard. It says there are restaurants on site. There are not! There is a small room for a continental breakast. Toast, cereal, coffe juice, reconstituted scramble eggs, sausage and a waffle maker that stuck. You are a long ways from town, if its summer, wouldnt be too bad a walk, but in winter, i wasnt walking those steep hills in a foot of snow and ice. I tried calling for the shuttle fron rge airport for over 30 min. no answer . Took a cab. But was able to take the shuttle on my return trip, just pre arrange at the front desk. I had a king suite. Its a seperate bedroom/ living area. A kitchenette with 4 burner stovetop, microwave, mini fridge. No cutlery or dishes. I was on the 3rd floor. Above the lobby. Vaulted ceilings. Basic overlook was decent. Then upon a closer look. Its years beyond needed an upgrade. Bath tiles are old, chipped and grout is falling out. I think they must be having a laundry shortage. 3 large towers, one handtowel, 1 washcloth. I asked for an extra blanket and was given that top sheet cover for a duvet. Asked for extra handtowels, never got them in my 4 nights. And had to go to the lobby for a roll of toilet paper. Staff was nice, but i get the feeling there is more behind the scenes.

房間非常乾淨舒適。工作人員很友好，非常樂於助人。早餐本來可以更好。華夫餅沒有糖漿，炒蛋是冷的，沒有任何培根或香腸來搭配。另外。提供往返機場的接駁車服務，他們主動提供從飯店到安克拉治市中心購物區的接駁車服務。不幸的是，當我打電話要求從市中心接我去機場時，我被告知我必須等待。我等了一個多小時，才發現接駁車不會來。 然後，距離我的航班開始登機只有一個小時，我不得不在下雪的條件下設法找到一輛計程車！壓力很大。如果他們一開始就說不能接我，我就會一直待在飯店直到去機場。一次愉快的住宿卻以令人失望的方式結束。 莫琳·卡爾森

很喜歡我的住宿。非常安靜和放鬆，工作人員很友好，不遺餘力地幫助我滿足我的需要。甚至多次在沒有通知的情況下與我們合作延長我們的住宿時間，並為我們制定了一些規則，我們玩得很開心，絕對會盡快返回並告訴我們所有的朋友和家人等。謝謝

Room carpeting was dirty and tile had hairs on it. Bathroom tiny, worn, and strictly budget, with broken tile and a heavily worn fiberglass shower stall. Furniture in the room was heavily worn. The halls were noisy with children late into the evening. From upstairs, the sound of a couple in bed, with a creaking bed frame, was clearly audible. I didn't use the pool, but I could see the water was cloudy. When I requested an early check-out, I got a run around from ******* and the hotel. Although I had reserved with maximum flexibility, I was penalized a full additional night after giving notice the previous evening. I would never recommend this property and I will no longer reserve hotel rooms through *******.

We had a snow storm. My rental car was stuck. The plow driver that was attending the lot had a breakdown. He made sure to get me dug out by hand. Staff had obviously told him that I needed him and he went the extra Everything about staff and hotel was great. The location and view beside ship creek is quite nice, too.

There were people working on the roof over or by our room #325. Noisy, not able to rest. The 2 lamps in the bedroom did not work properly. One lamp had a broken switch, so was unable to turn it on. The other lamp turned on, but would not turn off. We unplugged it from the wall. Staff was very friendly. Smiles and helpful. The room or suite was clean and larger than we had expected.

We paid for the hotel for our 19 year old daughter who has never been in any trouble but was stranded trying to get to her cardiac appointment and couldn't reschefule it because of the wait but couldn't make it due to a snow storm and she was denied the stay that we paid for because she was not 21. No refund no stay, terrible P.R. for *******.