庫克船長飯店

This is the dirtiest and worst hotel I have ever stayed in. The carpet and sofa felt very dirty after a long time. The next day we asked to clean the room, but the waiter evaded and said that their room was not cleaned every day. It was the first time I heard about it, and then two bath towels were sent as room service. My friend's room carpet was full of hair that had not been cleaned at all, but he lied and said it had been cleaned. The shower gel and shampoo were completely empty, and the next day there was no hot water shower. My friend called and his attitude was very perfunctory. It was a terrible experience. I don't know if it was the hotel's problem or if Ctrip lowered its requirements for the partner. Recently, the hotel experience booked from Ctrip has not been very pleasant

A nice hotel, but the person behind the desk was rude each time (three occasions total). The resort advertised its pool only to find out they closed it on new years day. This made my kids sad as I had promised them time in the pool. There was also a homeless man in one of the doorways which has become common in Anchorage due to a growing homeless problem.

Family and I stayed at the hotel over New Years for almost a week. The number of restaurants the hotel offers was great. There are many shops to include gift shops located in the hotel if you’re looking for a gift to buy. The coffee shop has wonderful coffee and small snacks. The staff at the hotel is what made this a great stay for us. They’re very welcoming and friendly. One thing I’d recommend is recycling bins in and around the property. I didn’t notice anywhere where we could place recyclables.

4.5 stars with a view overlooking the Cook Inlet The stay was great. The amenities were great. The two things that bothered me were the bedroom tv didn’t work and the toilet would flush loudly for about 45 seconds. Other than those two minor things the stay was great. Room service was delicious and not overpriced.

Property not set up as advertised. No Executive Lounges, food credit only good on breakfast, could NOT pre-order room service, room service hours different than published online or in room documents. Basically a VERY expensive Motel 6.