阿姆斯特丹克拉斯波爾斯基安納塔拉大飯店的評論

住宿方回覆: Dear Fiona - ttang,Thank you for sharing the feedback regarding your recent stay. We are truly sorry to hear that this experience did not meet your expectations. We understand your disappointment with the room space, facilities, layout, cleanliness, and breakfast, and we regret that we were unable to provide you with a more satisfactory room arrangement.Our hotel is converted from historical canal house, and some of our rooms are unique and indeed vary in size and layout. However, we have carefully noted your room preferences and will do our best to prioritize matching you with more suitable options within our available resources in the future.Please also be assured that we consistently prioritize meticulous attention to detail and a high-quality experience, emphasizing cleanliness, culinary presentation, and service procedures, hoping every guest enjoys a smooth and comfortable stay. Once again, thank you for your feedback, which provides valuable insights for improvement. We look forward to providing an even better experience for your next visit, and sincerely welcome you to come again.Kind regards,Inga SchiffersQuality DirectorAnantara Grand Hotel Krasnapolsky

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback and for recommending our convenient location near the plaza and Queen’s Department Store. We are delighted to hear that you found the room quiet and well-sized, and that the breakfast selection met your expectations.We appreciate your kind words about our team’s friendliness and helpfulness. We are sorry to learn that aspects of your dining experience and room layout did not fully meet the ideal experience we strive to provide for every guest.Your observations are valuable to us as we remain focused on delivering attentive service and comfortable, well-considered accommodations. We hope to have the pleasure of welcoming you again for an even more seamless stay.With kind regards,Guest Relations Team

住宿方回覆: Dear Mr./Ms.,Thank you very much for sharing your feedback about your stay on this website.I am honoured that you chose Anantara Grand Hotel Krasnapolsky for your stay in Amsterdam and I am happy to learn that the heartfelt hospitality of our team, together with our unique location, did exceed your expectations. I appreciate your kind praise of our team members and I assure that your compliments will be shared with the team to continue to inspire them to deliver exceptional services further. I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,Arne Heuwekemeijer – Hotel Director

住宿方回覆: Dear AhdeeMing,Thank you very much for sharing your positive feedback and for rating your stay with us so favorably.We are pleased to hear that you appreciated our prime location on Dam Square, within comfortable walking distance of Amsterdam Central Station, as well as the wide selection of restaurants in the surrounding area. It is also wonderful to know that you enjoyed the contrast between the historic exterior of our landmark building and the contemporary design of our interior spaces.Your comments beautifully reflect the unique character of Anantara Grand Hotel Krasnapolsky Amsterdam, where heritage and modern comfort come together to create a distinctive guest experience. We sincerely appreciate you taking the time to share your impressions.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Kind regards,Guest Relations Team

住宿方回覆: Dear Mr./Ms. Wajiwapai, Thank you very much for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky on this website. We appreciate your detailed review that highlighted both the positive aspects and areas that could be improved during your stay. Our hotel's unique charm comes from being housed in historical canal houses, and we understand this can lead to varying room layouts. We regret to hear that your room size did not meet your expectations, but we are pleased to note your preferences for future visits.Your kind words about our cleanliness, service, and convenient location are truly appreciated. Our team is dedicated to providing top-notch service and ensuring our facilities meet our guests' needs. Your compliments about our cookies and slippers bring smiles to our faces, as these little touches are meant to enhance your stay with us.We're grateful for your feedback on our breakfast. We strive to provide a wide choice of high-quality options to start your day right, and we're sorry if it didn't quite hit the mark this time. Rest assured, we are committed to continuous improvement and your comments provide valuable insight.Thank you for choosing us and sharing your experience. We hope to welcome you back in the future.With kind regards, Fatima Medina – Guest Relations Manager

住宿方回覆: 親愛的賓客：感謝您抽出寶貴時間在本網站上分享您在安納塔拉克拉斯納波爾斯基大酒店的入住體驗。我和我的團隊始終致力於為賓客提供五星級的卓越服務，看到您對我們團隊的熱情款待、完善的設施以及優越的地理位置感到滿意，我們倍感榮幸。再次感謝您選擇入住我們飯店，我們期待您的再次光臨，為您帶來另一個難忘的體驗。此致，飯店總監 Arne Heuwekemeijer

住宿方回覆: 尊敬的先生/女士，感謝您在本網站對克拉斯納波爾斯基安納塔拉大酒店 (Anantara Grand Hotel Krasnapolsky) 進行評價。我們非常感激您的寶貴回饋。很高興得知您認為我們是阿姆斯特丹最優質、最豪華的酒店之一。我們飯店致力於為每位賓客提供奢華的氛圍和一流的服務。我們很高興能夠滿足您的期望。期待您的下次光臨，並致力於讓您未來的住宿更加愉快。此致，Arne Heuwekemeijer – 飯店總監

住宿方回覆: Dear Ms. Catherinexy, Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky on this website.The team and I always strive to provide our guests with nothing less than a 5-star quality and it brings me great pride to see that you found the heartfelt hospitality of our team, our luxurious design, as well as our unique location to exceed your expectations.I appreciate your kind praise of our team members and I assure that your compliments will be shared with them as they would be very happy to know that they made a lasting impression with you.Thank you once again for choosing our hotel and for such a high rating you gave us. We are honoured to have had you as our guest and we look forward to welcoming you back again in the near future. Sincerely, Arne Heuwekemeijer – Hotel Director

住宿方回覆: Dear Sir/Madam, Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky on this website. Your experience at our hotel truly embodies what we strive to provide our guests. We are delighted that you found our location so convenient, allowing you to enjoy the best of Amsterdam, from its vibrant city center to the charming canal within walking distance. It's fantastic to hear that our amenities, such as bicycle rentals, added to your experience.We hope to have the pleasure of welcoming you back to our hotel in the future. Your support and satisfaction are our greatest inspirations.With kindest regards, Arne Heuwekemeijer – Hotel Director

住宿方回覆: 尊敬的先生/女士，非常感謝您透過本網站分享您對 Anantara Grand Hotel Krasnapolsky 的正面回饋。我很榮幸看到您與我們度過了愉快的時光，並且特別喜歡我們在冬季花園享用的早餐！我一定會與團隊的其他成員分享您的善意話語，以激勵他們。

住宿方回覆: 親愛的莎拉女士，感謝您抽出時間在本網站分享您在安納塔拉大酒店克拉斯納波爾斯基的體驗。我和我的團隊始終致力於為客人提供不低於五星級的品質，令我感到無比自豪的是，您發現我們團隊的熱情好客、早餐選擇、我們的設施以及我們獨特的地理位置都超出了您的期望。再次感謝您選擇我們的酒店，我們期待再次歡迎您，為您帶來另一次難忘的體驗。我們很榮幸在不久的將來再次歡迎您回來！此致，Arne Heuwekemeijer – 飯店總監

住宿方回覆: 尊敬的賓客，很高興得知您在我們飯店入住愉快。非常感謝您對酒店位置、客房和早餐的好評。我們很高興能為您在這座美麗的城市帶來難忘的體驗。我們的目標是讓每位賓客都感到賓至如歸、倍感榮幸，而這次入住體驗我們做到了。您的回饋對我們非常寶貴，期待未來再次歡迎您的光臨。此致。 Arne Heuwekemeijer – 飯店總監 克拉斯納波爾斯基安納塔拉大飯店

住宿方回覆: Dear Sir / Madam,Thank you kindly for choosing Anantara Grand Hotel Krasnapolsky for your recent stay in Amsterdam.The team and I are grateful to learn that you enjoyed your stay with us as much as your time in our wonderful city and I am delighted that you appreciated the unique location of our property. Our great location is truly one of our best assets and I am happy to see that it did suit your liking. It has been our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kindest regards,Arne Heuwekemeijer – Hotel Director

住宿方回覆: Dear Mr./Ms. Mudan,Thank you for taking the time to rate Anantara Grand Hotel Krasnapolsky on this website. We strive to provide our guests with the extraordinary and it is truly enriching to have received such positive feedback. We’re thrilled to have contributed to your memorable experience and we look forward to welcoming you back in the near future. With kindest regards, Arne Heuwekemeijer – Hotel Director