住宿方回覆: Dear guest,Thank you for taking the time to share your detailed review. We're glad to hear that you appreciated our central location, close to the train station and many of Amsterdam’s main attractions. We hope this made exploring the city convenient and enjoyable.We’re sorry to hear that your stay did not fully meet your expectations. Your comments regarding the room size, furnishings, and amenities are important to us. While room preferences can vary from guest to guest, we always aim to provide a comfortable and pleasant experience. For future stays, we recommend exploring our other room types, which are listed on our website along with their square meter details. This can help you select a room that better suits your personal preferences.Regarding the amenities: we provide a combined hair & body wash in the room as part of our sustainability policy. If you find anything missing or need additional items such as conditioner, body lotion, or soap, our reception team is always available and happy to assist in making your stay more comfortable.We also appreciate your feedback about the pillows. We understand that pillow preferences are highly personal, and we will certainly take your comments into account as we continue to improve our guest experience.We hope to welcome you again in the future for a stay that fully meets your expectations.Kind regards,Robin - Guest Relations
住宿方回覆: Dear guest,Thank you so much for your kind review. We're delighted to hear that you enjoyed our modern facilities and the clean, comfortable environment. It's also great to know that our central location added convenience to your stay.It’s especially wonderful to know that our front desk team made a positive impression with their warm and helpful attitude. That truly means a lot to us. We hope to welcome you back again soon for another great stay in Amsterdam!Warm regards,Robin - Guest Relations
住宿方回覆: Dear Ming,Thank you so much for your kind and detailed review.We’re truly happy to hear that you enjoyed our convenient location and the warm hospitality of our team. It means a lot to us to know that this made a positive impact on your stay. We're also glad the soundproofing in your room contributed to a comfortable experience.We appreciate your feedback regarding the shower pressure, toilet paper, and mattress comfort. While some of these aspects come down to personal preference, your comments are valuable and will be taken into consideration as we continue to improve.We hope to welcome you again in the future for another pleasant stay!Warm regards,Robin - Guest Relations
訪客用戶
水療房
入住於 2025 年 5 月
獨自出遊
18 則評論
9.5/10
極佳
發布於 2025 年 9 月 1 日
Always have enjoyed the location which is only within a ten-minute walk from the main train station of Amsterdam. Often I reserve the spa room where an enormous soak tub/jacuzzi is included. Very friendly staffs!
翻譯
住宿方回覆: Dear guest,Thank you so much for your kind words. We’re thrilled to hear that you continue to enjoy our location. Being just a short walk from Amsterdam Central Station definitely makes exploring the city a breeze.It’s also wonderful to know that our Spa Rooms with the bubble bath are a favorite of yours. They’re designed for ultimate relaxation, and we’re glad they’ve hit the mark!We’re especially happy to hear that our friendly staff contributed to a pleasant stay. Creating a welcoming atmosphere is something we truly care about, and your feedback means a lot to us.We look forward to welcoming you back again soon for another relaxing and enjoyable visit!Warm regards,Robin - Guest Relations
住宿方回覆: Dear guest,Thank you for your kind review! We're so happy to hear that you enjoyed our excellent location. Being just a short walk from the train station, popular attractions, and the lively pedestrian street really makes getting around and dining out super convenient.We’re glad you had a smooth and enjoyable stay, and we’d love to welcome you back again soon!Warm regards,Robin - Guest Relations
住宿方回覆: Dear Chris,Thank you for your great review! We're so glad to hear that you enjoyed our convenient location. It's also wonderful to know that you found the room spacious enough for your luggage.We appreciate your feedback about the shower space, and we’re happy to hear it didn’t cause significant inconvenience.We hope to welcome you back for another comfortable stay in the future!Warm regards,Robin - Guest Relations
Excellent location with public transit nearby. The hotel can arrange for taxi to airport too, which is quite handy. The only downside is the bed is too soft for us. Otherwise the room is roomy and clean.
翻譯
住宿方回覆: Dear Eddi,Thank you so much for your kind review. We're glad to hear that you enjoyed our excellent location and found the airport taxi service convenient. We love making travel as smooth as possible for our guests. It’s also great to know that you found the room spacious and clean.We appreciate your feedback regarding the bed. We understand that mattress preferences can vary from guest to guest, but it’s important for us to be aware of your experience so we can continue to monitor and improve the comfort we offer. Your comment is valuable and will be taken into consideration for future developments.We hope to welcome you back again soon for another comfortable and enjoyable stay!Warm regards,Robin - Guest Relations