Beautiful, historic hotel, in fantastic location. walking distance to all sites of interest (museums, Anne Frank, nightlife etc). We had a classic Queen room and it was VERY small and dark. Very poor lighting in room and bathroom and difficult to apply makeup (vanity mirror too far over the sink). We stayed 3 nights and there was NO nightly turndown service. Morning of checkout, the cleaning person opened the door and tried to enter at 8am, thankfully safety latch was on. then 10 min later, he proceeded to knock until I answered the door. We were hoping to sleep in before our next destination given that check out is at 12!!! So why were we forced to wake up at 8??? Not a restful stay I was hoping for. Breakfast quite lame. Beautiful ambiance and setting, however, they kept running out of items and each time it would take a while to restock. Buffet quite poor selection (several pastries and bread, two cheeses, one bowl of tomatoes and cucumbers, salmon, ham, berries, yogurt… that’s about it. For 800$ per night…I expected WAY more from this property.
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