瑰麗阿姆斯特丹

Although the building,entrance and walkways do not give the WOW effect I expected, the rooms, bar , restaurant and inner terraces give a very luxurious quiteness. We had an excellent dinner at Eeuwen with impeccable,charming,knowledgeable and smiling service with very tasty good food ,beautifully presented in a warm,cosy atmosphere, drinking good wines . Thank you Robin and your frirendly team for this wonderful experience .

Worst anniversary ever. We arrived around 12, they told us to have a drink at the lounge as the room will be ready soon and complimentary upgrade (amex platinum). Unfortunately we couldn’t even check in at 3pm (official check in time), so we lost half a day of our getaway. Also they couldn’t arrange a place for us to freshen up as we wanted to explore the city. They got us a free lunch which we didn’t even care about. When we went to the room we were even more disappointed, the room was different from the beautiful pictures, we got a 3rd rate dining table and chairs instead of the nice lounge chair of the pictures they show online (see it in the pictures I show). Also the name on the welcome card is totally wrong, and the canal view in the pictures of the site are only if you’re 2 meters big . We didn’t get an upgrade but even worse than the room we think we booked as described in the pictures. One tip don’t go. Especially when you booked 1300 euro for one night Update: we just went back to our room around midnight and they gave us a bottle of champagne with a sorry card (I don’t even understand why they can make everything all right with a bottle as they don’t even know if we drink or not). Irony was they put it next to the old card with the wrong name, check photo We travel alot around the world and this never happened in any of the five star hotels we visited.