遺產大樓飯店

Pathetic experience - right from the start the experience was extremely poor. The staff here seems to work only at their convenience without any regard for the customers. The rooms weren't ready even at the check-in time of 2 PM because the staff was at their lunch break. Even the delux rooms were extremely cramped and smelly. Despite multiple followups, housekeeping team did not come to address any ask be it the locker not working or getting dental kits. I did not even get the third bed in one of the rooms despite having paid for it upfront. Restaurant/In-Room Dining team did not respond despite multiple calls and even after reception transferring the call to them. Definitely must avoid booking this hotel.

Wanted to narrate my most harrowing experience with this hotel and staff. Had my booking in this hotel for the 16th and 17th of March through make my trip. Suddenly the manager of the hotel called up saying our booking has been cancelled without any sense of apology or responsibility . Despite apprising him that we were few ladies who won’t be able to manage rooms at the last moment he simply hung up saying that make my trip will refund the booking money to us. PLEASE DONT BOOK THIS HOTEL IN FUTURE. The manager should be penalised for making us ladies go through so much of inconvenience and turmoil and we literally had to run pillar to post requesting for rooms. Our trip was screwed.

Restaurant services is Worst ever i have seen. We where group of 30pax and have booked with all meals. Due to change in our program 26 member went direct to Wagha Border and skip the lunch for what we have already paid. Only 4 member had Lunch and went to Wagha Border to join the group. we all came back by late evening and directly went for Dinner and seeing the menu 4 members where shocked to see the same lunch menu for Dinner they have place it. After having word with Mr.Gaurav (Manager in charge of restaurant) was not ready to accept the msitake they have done and ws arguing with us we prepare same menu for both time and other person was telling one of ther member we have this menu for your group. Food was also not good in tatase as it was prepare in the morning and same food for evening. Our 3 time food money wasted upon that Mr Gaurav answer we can do anything and say sorry. Ms Priya is the only one who hepled us from the day of booking from shifting booking from september to January as our Go Air flight was gounded. so suggestion try for some other options befoe booking this hotel Country Inn hall of Heritage.

Worst Hotel Wash Rooms they are very small, Hardly any leg space in WC. Rooms are fine, food is good, location is pretty good near Golden Temple, Durgyana Mandir and Major markets within 600-700 meters. Staff not receptive to guest needs. Front desk guy hardly caring about the issues faced in Room.

Very unprofessional people sirting in there management dont know how to talk will disconnect the calls right over your face and decline the calls and way of taliking is very unprofessional even guest house staff have better sense. Will spoil yiur day and trips.

Location of hotel is good near to Golden Temple and Jalian wala bagh. Restaurent Zaffran serves tasty food which include all cusines.Room is well maintained and spacious. Hotel is well maintained and serves its claims. Hotel staff is very polite and helpful.