We booked a room for 4 people, but only 2 sets of towels are provided, there is no facial tissue in the facial tissue box, only an empty box, no one refill it, it was empty when we came, we stayed for 2 nights, but still no one refill it. They only provided soap and shampoo, but no conditioner. The shower still hot even you turned to the cold side, while the air-conditioner still cold even you turned to 72 degF. No one refill shampoo or facial tissue on next day. There is no freezer compartment in the fridge. No breakfast provided.