舒適飯店(Comfort Inn Amherst)

Seul desagrement, il n'y a que 3 tables a manger et 6 chaises pour 60 chambres

Fine

The room I booked with ******* and the receipt and description when I booked clearly stated "Double Room Queen Bed". When I arrive I'm told I have a room with 1 Queen Bed and a pull out couch. There seems to be a disconnect between what ******* advertised and what was communicated to the hotel. Had I have know I was not getting a "Double Room Queen Bed" at the time of booking I would have looked at alternatives in the area that better suited. I would like a significant discount on this booking as a result, as the room was ultimately falsely advertised and I did NOT receive what I had paid for and booked.

The person on the front desk was wonderful. She was pleasant and told me the best way to get to my room and even offered to help me with my luggage if I needed it. Later she recommended a great restaurant for a lovely sit down dinner. A great way to wrap up my day.

Staff were very kind and helpful. Room was clean. The location is great. Second time staying here, will stay here again.

A standard hotel room, good free breakfast and very helpful front desk as she directed us on the sights to see around town.

The breakfast was really weird. They have a standard breakfast set up (eggs, toast, bacon, cereal, etc) but only 3 tables to eat at. Made it super awkward for everyone. Also the bathroom in the lobby is labeled as a "staff only" room. Clean enough place with nice staff, just really weird vibes from random things.

I was super disappointed to have uncomfortable the beds were! Took me a couple hours to walk without pain- I am also pregnant but I was quite disappointed in that part! Otherwise, good stay.

the common areas are in need of an update. the impression of the lobby is outdated/old/dark. only 3 small tables in breakfast area. red couch in lobby quite shabby and worn. breakfast offerings were average/good. coffee was good. we unfortunately were placed beside hallway fire door which banged shut and was quite noisy. bed vey comfortable, linens good