埃姆斯麗怡飯店(Country Inn & Suites by Radisson, Ames, IA)

I stayed here twice, once on my way up to St Paul and on the way back. It was such an easy stay going up that I returned.

Customer service was very good. The lady doing housekeeping was very nice. The rooms and hallways are pretty worn and not much attention to detail on making things look nice. It was clean enough but with the stained carpets it just felt unclean.The price point of the hotel seems it should’ve had nicer finishes.

We paid $275-$300 per night during an Iowa State football weekend. Room was clean, but furnishings were very, very tired. Carpeting was worn, office chair shredded, and bedding thin. The first morning breakfast was decent. The second morning only cold breakfast was offered because staff didn't show. This hotel is definitely not worth the money.

Left over food in refrigerator...dilapidated, worn out chair desk people would not replace, got stuff all over our clothes,,,we have a picture.no fan in shower, opened door and beds looked like somebody had wrestled on them.

We had to stand in line for check in. Only one gal checking in and was overwhelmed. When we got to our room there was something spilled on the door. I washed it off before my husband could see it. The room had an odor like it had been smoked in. Sausage and eggs in am were very salty.

Lodge environment…nice front end desk clerk..she was really helpful

The property sits at the end of a road full of hotels and I liked that it was away from the main road. Parking was ample. We had the jacuzzi suite. The room was clean and on the main floor. The ice machine was very close which was convenient. The jacuzzi itself was clean, even the jets. We had brought our own cleaner just in case, but it was fine. Shockingly, the pillows and mattress were horrible and uncomfortable. We could not get a good nights rest either of the nights we stayed. While the rest of the hotel was sufficient. I would argue that the most important part of a hotel is the bed and pillow and your sleep, and that part was severely lacking

I was surprised at the condition of the room. We encountered several different insects including roaches. Bed and pillows were also hard and uncomfortable.

Everything was wonderful as usual. We stay every time we are in to see our 2 college kids. Thanks!