Omni 艾米利亞島度假村及水療中心

The expensive and disappointing stay at the Omni At check in we were given a so called upgrade to a room on the 2nd floor in front of pool ridiculously noisy and as we noticed a horrible smell of sewage coming from the bathroom. Maintenance came and said sink& toilet have sewage back up. They worked on it and the entire suite smelled. Eventually we were sent to a different room. This was after we unpacked, so we packed up again and went to 469. Unpacked again and wanted to sleep, that wasn’t happening due to the drunk loud neighbors in 469. We received a charcuterie box as an apology. The room was flighty, our socks were black. Empty tequila in the elevator, noise all night the night before we left. The staff were very cordial and nice. The facility needs to be closed, cleaned and updated before anyone stays there.

Overall nice stay. View of ocean obstructed by wall. Person below us was getting stoned all the time. I, because of health didn’t spend time on balcony. Finally, main valet (Chris) was very rude on three separate occasions.

The staff particularly Ashton at the beach, Tesa in one of the restaurants and Dierdra at the front desk went out of their way to make our stay nice.

Great staff- everyone was super nice. Wish there were more options for quick breakfast or lunch- like a grab & go ready- made refrigerator sectiion off lobby area.Never found an offering for cereal or yogurt & fruit, for example. That would have been nice. Otherwise, everything else was great.

Great resort for families with kids. The pool area was great for families. You are able to order food and drinks from one of two poolside restaurants. There is a separate pool for adults as well. Easy access to the beach behind the resort. Room was comfortable, but a little dated in the Sunrise Wing where we stayed. Shuttle onsite takes you to restaurants and shops located on the property. The staff were all very friendly and helpful. Looking forward to returning next year!

This place is so wonderful. My only complaint is that the resort fee should at least include chairs on the beach.