紐丹傑溪飯店

The property is very good. However our experience wasn’t the best. We arrived at the hotel at 8:00 pm and as we were riding all day. We were tired and hungry. We went straight to the restaurant/pub and explain that we had just arrived, that we need to check in and also that we wanted some food. The lady said that because they were busy it wouldn’t be possible for the kitchen to take our order. Bearing in mind this was at exactly 8:03pm and on the paper which the same person gave to us said that on Saturdays the kitchen will be open until 8:15 and specifically stated last orders would be at 8:15. Very disappointed with the customer service. Apart from that, as stated above very nice property and the rooms were ok.

Very poor house keeping Very poor house keeping, first day we arrived the toilet wasn't cleaned as it had dirty poo stains, my girlfriend mentioned this to me the next day and she disinfected it herself, had I known then I would have told the staff to clean it, on top of this they didn't take the bins out in our room, just flung the duvet on top of the bed in a very untidy manner, never replenished the toilet rolls or the tea tray. On the Thursday we left the sign to make up our room and they didn't even bother, when we came back they clearly hadn't been in our room. Mentioned this to a lady at the front desk when we checked out and was told I would get an email from management that day but haven't received anything yet. Food was very pricey as well so we mostly ate out instead.