景觀精品水療飯店

A good place to be with a beautiful view.... "The View" as its name . Closer to a shopping complex , gas station, 5min drive to the beach, closer to the beach there also restaurantswhere you can dine whole having the beach view, Toti Beach. its also closer to galleria Mall. The place is too steep so be ready for that... Their food is delicious, we had dinner there at their restaurant called Giorgios but its expensive I must say. Not sure about their breakfast and lunch though. Staff and reception is just ok. I had requested them to add a crib bed for a child and upon arrival they told us that the storeroom is closed because we arrived at 6pm so it's too late. We then asked them to give us atleast a bedsheets or any linen so we can make a plan for our son, they said ok but never pitched , nothin, not even getting back to us to say what could be the matter. We asked again the following day, they took four hours to bring a bedsheets. Bottom line is if you have a child do not, I repeat DO NOT book that place because they will lie straight to your face saying they could not reach you since you booked via an APP. I'm not sure whetherI want to talk about their kitchen in the rooms. You will have to call them now and again to bring things and they take 3 to 4hours just for a simple thing like a spoon. One thing I can say is they don't listen and listening means you respect your business and your clients I flew from overseas to rest and have a good time and have treat ourselves since they have a spar but I ended up canceling my plans for a spa because I didn't want additional dissapointments. The rest I don't even want to mention...and that is my experience after paying so much Money and looking forward to a good vacation 😌 BUT...

Initially, the hotel did not respond to my request for a surprise to celebrate my mother's special day. However, after I sent an email, they quickly arranged for a cake to be sent up to our room. The hotel is situated in a beautiful location, but we were a bit disappointed that my mother could only check in at 15:00. On the bright side, the breakfast we had was amazing, it is not a buffet-style meal. Unfortunately, she encountered a hair in the food, but the manager was extremely attentive and promptly resolved the issue. They didn't charge us for the extra meal as a gesture of goodwill. Despite the initial oversight, the hotel's scenic location, delicious breakfast, and the manager's swift response made her overall experience quite enjoyable.

The hotel was very clean and housekeeping was on point. I enjoyed the view as well as the swimming pool and the breakfast was very good. The Wi-Fi however did give some issues. Also there were times the power went off due to load shedding. Over over very happy with the service and cleanliness of the rooms. 

I have just returned to my room in The View to find the door open and all my belongings moved. I left my suitcase open on the rack. It had been moved to the top of the wardrobe. Belongings I had left on the dresser had been moved. According to the manager it is 'normal' to move guests belongings (and leave the door open) when cleaning rooms. As a VERY experienced traveller who has been staying in hotels around the world for many years, I have NEVER had my belongings moved like this and I have never come back to a room with a door left open for anyone to walk in. Clearly respect for guests' belongings is not a priority at this establishment and nor is security. I now have to go through everything to see if anything has been stolen. Avoid this establishment like the plague. I'm leaving tomorrow and tomorrow can't come soon enough.

Paid in advance, booking was only for the next day. Upgraded at least to a suite. No welcome drink or aircon in reception. People waiting in well over 35 C heat. Very under staffed; same staff there from morn to night. Room fully airconned. Other areas hardly to none. Expensive mini bar: R37 for skinny can. No ice tray: must buy from restaurant. Restaurant: staff often disappear so everyone sits for ages. They allow people to play videos loudly in their phones. High prices for food that is very average. Creme brule was warm and tasted powdery. Spa: hubby had a good treatment. Lady kept stopping and cracking her fingers for mine. Bath was boiling. Had to rapidly withdraw and add cold water. Given long sleeve fleece gowns. Aircon in spa room only. I guess the rate per night indicates it’s a budget 5 star place…. Get what you pay for…