小島飯店-近707區

I had visited The Isle By Area 707 on May 24, 2025, alongwith my office colleagues & their families. We had booked a Day Package @ Rs.1250/- per head. I am sorry to say that it was a very disappointing experience for us. The standard of hospitality & service provided was very poor and indifferent. We were practically left to fend for ourselves & there was no staff to attend to our needs and even arrange chairs for us to sit. The lunch served to us was the worst part. The resort management had agreed to provide buffet lunch. However, buffet was not provided. The staff just placed 2 basins of rice, 2 small buckets of sambar, one bowl of fish curry, one basin of small pieces of chicken and one thookku vessel containing just 2 veg items - cabbage thoran (poriyal) & avial. The number of fish pieces in the curry were not even sufficient for 16 persons to take one piece each (2 pax did not have fish). No additional serving of fish curry was provided, although requested. No buttermilk or rasam was served. Even pappadam was not sufficient for everyone to take one each. The dessert consisted of small pieces of cut watermelon & rotten pineapple. After we complained about the quantity & quality of the food, we were served ice cream as compensation. The package included use of the swimming pool. However, no staff was present to even provide towels to the guest who used the pool. It was the height of negligence and indifference. We are used to organizing periodical get togethers at various resorts, but we have never had such a bad experience till now. We shall certainly not recommend this resort to any of our family, friends, or associates.